If you want a wonderful experience, Jaeden Johnson is
your guy!! So very helpful, patient, dedicated and compassionate ♥️ Thank you for such a wonderful experience!!
your guy!! So very helpful, patient, dedicated and compassionate ♥️ Thank you for such a wonderful experience!!
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by Ariel
Other Employees Tagged:
Kayla Longwell, Larry Scott, Jaeden Johnson!!
May 30, 2025 -
Germain Hyundai responded
Ariel, we're delighted to hear that Jaeden provided you with such a wonderful experience at Germain Hyundai! Your kind words mean a lot to us. Thank you for choosing our team!
Service department is great here!
They always do a wonderful job and are very helpful and quick. John is the best!
They always do a wonderful job and are very helpful and quick. John is the best!
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by Kimmyrma
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Apr 07, 2025 -
Germain Hyundai responded
Kim, we're delighted to hear that John and our service department at Germain Hyundai have been providing you with such excellent support. Thanks for sharing your experience!
I was comfortable with the whole process, the
environment, the staff and the positive attudes.
environment, the staff and the positive attudes.
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by BB
Other Employees Tagged:
Nathan Miller
Feb 27, 2025 -
Germain Hyundai responded
Thanks for the 5-star review. We hope to see you again at Germain Hyundai!
Very unhappy with how they handled my vehicle.
Never buying from here again good luck
Never buying from here again good luck
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by Unhappy customer
Other Employees Tagged:
Kayla Longwell, Larry Scott
Feb 20, 2025 -
Germain Hyundai responded
I am sincerely sorry for any inconvenience you've experienced. We want our customers to feel confident in the service we provide, and I'd like a chance to discuss your concerns in greater detail. Please consider reaching out when you can. Thank you, Larry Scott - General Manager - (614) 870-9559
Feb 21, 2025 -
Germain Hyundai responded
I'd like a chance to discuss your concerns in greater detail. Please consider reaching out when you can. Thank you, Larry Scott - General Manager - (614) 870-9559
Feb 20, 2025 -
Unhappy customer responded
Problem is that I spent 30k on a vehicle from your dealership and now you guys won’t fix it I haven’t even had it for 2 years constantly had problems with it. I been with out a car for 1 month an almost 10 days. I work in construction and having your own vehicle is very necessary. My poor grandmother has been taking me to work then she has to go to work. This is a nightmare. I’ve bought 4 cars from this dealership, now in order to get it back running I have spend another 10 k . This is sickening you sold a horrible car and you guys can’t make it right. I’ll keep posting bad reviews regardless of what happens if you can’t make it right I’m poor enough as is. You guys are monsters, this is public hope everyone reads this Horrifying review
Todd is very understanding about my particular car’s
issues. I know my service needs will be met.
issues. I know my service needs will be met.
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by Sheri
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Feb 05, 2025 -
Germain Hyundai responded
Sheri, thanks for the awesome review of Todd and Germain Hyundai!
Engine came on.
Was told it was nothing and charged $222. Ridiculous!!!!! Will never go there again.
Was told it was nothing and charged $222. Ridiculous!!!!! Will never go there again.
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by jblue1374
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Jan 23, 2025 -
Germain Hyundai responded
It's disappointing to hear about your experience with the engine light and charges. We strive for transparency and fair pricing, so it's concerning that we fell short here. If you're open to discussing this further, please reach out at your convenience. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com
Fantastic group.
Thanks a bunch
For all the attention and keeping me car healthy, I appreciate your guilt professional staff.
Thanks a bunch
For all the attention and keeping me car healthy, I appreciate your guilt professional staff.
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by donnamartinlee
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Jan 20, 2025 -
Germain Hyundai responded
Thank you for the kind words! We're delighted to hear that our team at Germain Hyundai provided attentive service and kept your car in great shape. We appreciate your support!
Jan 17, 2025 -
donnamartinlee responded
Fantastic group. Thanks a bunch
For all the attention and keeping me car healthy, I appreciate your guilt professional staff.
Best place to buy a car or get your car service
completed. Thanks John. Your the best.
completed. Thanks John. Your the best.
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by Kimmyrma
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Dec 04, 2024 -
Germain Hyundai responded
We are thrilled to receive this praise! John will appreciate the shoutout. Thank you for trusting Germain Hyundai with your automotive needs!
Everyone was so nice especially Todd!
! He was very helpful. He explained everything that was done!
! He was very helpful. He explained everything that was done!
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by Vicjewell
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott, Todd at the service desk.
Sep 27, 2024 -
Germain Hyundai responded
We couldn't ask for a better review of Germain Hyundai. Thanks so much, Vicjewell - we'll pass your kudos along to Todd!
Kathy was great to work with.
In the purchase of our new car. Very knowledgeable !
In the purchase of our new car. Very knowledgeable !
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by svmiller
Other Employees Tagged:
Kayla Longwell
Sep 23, 2024 -
Germain Hyundai responded
We appreciate your trust in our Germain Hyundai team. Kathy will appreciate the shoutout!
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