Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
206 Reviews
4.9

206 Reviews

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206 Reviews of Craig Fournier

February 11, 2026

Dealership Rating
Employee Rating

The dealership is ok to deal with They don't go above and beyond at all More

by pchris6307
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Feb 11, 2026

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We are always working on getting better. We look forward to connecting with you to learn more about your experience.

February 02, 2026

Dealership Rating
Employee Rating

The department staff was very helpful , job was done and done well, in a timely manner, Always a pleasant experience. More

by Magaudet120
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Feb 02, 2026

Liberty Mazda responded

It’s wonderful to hear our service team was helpful and efficient. Craig and the team appreciate your kind words and look forward to welcoming you and your Mazda3 back soon.

January 21, 2026

Dealership Rating
Employee Rating

Helpful I like the video explanation of the work. They were also helpful in showing me how to change my key fob battery. The waiting room is comfortable with coffee, water and snacks. I like waiting More

by Kschiaroli
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 22, 2026

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

January 16, 2026

Dealership Rating
Employee Rating

This service center is convenient and the advisors and staff are all great; I often get service done quite quickly and the feedback video was clear. More

by Y Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Jan 16, 2026

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2026

Dealership Rating
Employee Rating

This service center is convenient and the advisors and staff are all great; I often get service done quite quickly and the feedback video was clear. More

by Y Mei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Jan 16, 2026

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

January 14, 2026

Dealership Rating
Employee Rating

Craig was very helpful and knowledgeable about the services I needed for my car. Okay More

by deronjones10
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 14, 2026

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

January 06, 2026

Dealership Rating
Employee Rating

Craig was so wonderful to work with. He is a real asset to your company. Everyone was very friendly. I appreciate your transparency in your service department. Thank-you for a very g More

by Esharff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2026

Dealership Rating
Employee Rating

Craig was kind enough to squeeze us in, despite being very busy, as we were experiencing an issue with our car. More

by Colleenway93
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 06, 2026

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 30, 2025

Dealership Rating
Employee Rating

At this point (after knowing the guys for over 3 years) it's like a family visit. Quality of service is very high and mechanics do know what they are doing. ?? More

by Simon
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Dec 30, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 20, 2025

Dealership Rating
Employee Rating

Very efficient and clean looking place. Friendly people. I love the video they sent me of my car being serviced. More

by bobperillo
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Dec 21, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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