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Craig Fournier
Craig Fournier at Liberty Mazda
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Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Craig Fournier

February 21, 2025

Dealership Rating
Employee Rating

Responded to my recent call/request, got me in promptly, fixed/replaced the equipment issue, was under warranty, so no cost. Happy outcome. More

by RACUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

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February 18, 2025

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Employee Rating

Didn't fix My issue 100 %. When they said they did. I still here the noise.on my car. More

by LITTLEANGEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi, Alan Piacenta, Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Feb 18, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 16, 2025

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Employee Rating

My rear axle went bad on my 19 CX-5. They made all the arrangements to have it done with my extended warranty and gave me a loaner car More

by AKBWCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years!

February 13, 2025

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Employee Rating

He completed the job in a timely manner and was thorough and professional. Very happy with the service. More

by TJC417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Nolette , Semir Osmanovic

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Feb 14, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 12, 2025

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Employee Rating

It was not a scheduled visit but a problem and they had me come right down and took care if the problem. More

by SKORNFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 05, 2025

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Employee Rating

Excellent service, very transparent to customer. It really achieves high customer satisfaction and trust. Keep going. More

by YUANKUN888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Feb 05, 2025

Liberty Mazda responded

Yuan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 04, 2025

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Employee Rating

My favorite Dealership ever. Above and beyond service. Always over exceeds my expectation in everything. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta, Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Feb 04, 2025

Liberty Mazda responded

Thank you, Simon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 03, 2025

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Employee Rating

Service is always great! They thoroughly inspect my car each time and explain any needs my car has while also highlighting everything looking good. I live no where near Hartf More

by AMYD615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Feb 03, 2025

Liberty Mazda responded

Thank you, Amy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2025

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Employee Rating

I had a great experience with Liberty Mazda. The process was quick and so pleasant. More

by UENDIC1899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear we delivered such a great experience!

January 27, 2025

Dealership Rating
Employee Rating

Their customer services is amazing they are on point . I will recommend. To frinds and family. They are fast and accurate. More

by tanny9276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Alana Alvarez

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Jan 27, 2025

Liberty Mazda responded

Tanny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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