Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Craig Douglas

September 25, 2024

Dealership Rating
Employee Rating

Positive experience. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. More

by bandkwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Sep 26, 2024

Ken Ganley Ford Norton responded

It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

September 21, 2024

Dealership Rating
Employee Rating

Went to 3 dealerships in the previous week and no one had these vehicles. Plus if they did they wanted extra money to buy them. I don’t do that. Joe fixed us up Thanks Joe More

by Dregula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Sep 21, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. Joe and our team appreciate your business and hope to see you again soon!

September 21, 2024

Dealership Rating
Employee Rating

At least you got cars on your lot. Nobody Else does. A little bit of everything More

by Dregula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Joe Peticca

Sep 21, 2024

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

September 15, 2024

Dealership Rating
Employee Rating

Great fast and professional service. I will continue to use their services because they are great More

by Bel311
Recommend Dealer
Yes
Sep 15, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

September 14, 2024

Dealership Rating
Employee Rating

Everyone was great and went above and beyond to get me the truck I wanted! More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe

Sep 15, 2024

Ken Ganley Ford Norton responded

Jessica, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2024

Dealership Rating
Employee Rating

So nice to deal with that is why we are repeat customers Joe was a great salesman More

by srowles61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Joe Peticca

Sep 15, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Craig and our team. We're glad to hear we delivered such a great experience!

Sep 16, 2024

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Dealership Rating
Employee Rating

Joe was amazing and very pleasant to work with. I am very pleased and would definitely come back More

by Parker Murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Sep 11, 2024

Ken Ganley Ford Norton responded

Parker, It's great to hear that Joe was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Sep 13, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We hope to see you soon!

August 31, 2024

Dealership Rating
Employee Rating

Jack was wonderful to work with- did not feel any pressure, yet received all the information we needed to make our decision easier! Every concern was addressed, and taken care of- no further discussi More

by Amdemps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton.

August 31, 2024

Dealership Rating
Employee Rating

Scott and the whole Ganley team went above and beyond to make our experience unforgettable! Scott felt like an old friend, not a high pressure salesman! Everyone was so friendly and worked hard to make ou More

by waxwife23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with Scott and truly appreciate your feedback.

August 27, 2024

Dealership Rating
Employee Rating

Joe was very helpful and understanding of what I needed. Very smooth process! Love the new ride. More

by archerkris1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 27, 2024

Ken Ganley Ford Norton responded

It's great to hear that Joe was able to get you exactly what you needed, Kris. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Aug 31, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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