Craig Courtney
Craig Courtney at Taylor Chrysler Dodge Jeep Ram

Craig Courtney

Finance Director

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

5.0
948 Reviews
5.0

948 Reviews

Write a Review

Dealership Experience

11 yrs

Industry Experience

12 yrs, 3 mos

948 Reviews of Craig Courtney

February 21, 2025

Dealership Rating
Employee Rating

This was our first purchase from Taylor. The staff was very helpful and supportive. Our sales person Brandon Scroggins came in on his day off to show us the vehicle. We had some concerns wit More

by ssmewillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Feb 21, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais for your vehicle purchase. We are thrilled to hear that Brandon Scroggins and our team went above and beyond to ensure you had a great experience. It is wonderful to know that we could address your concerns, secure a better financing rate, and help you find a payment that worked for you. Your satisfaction means everything to us, and we truly appreciate your kind words. We look forward to assisting you again in the future. Enjoy your new vehicle!

February 15, 2025

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Got a steal of a deal from Taylor dodge . Couldn't pass it up . The owner reached out and made it happen . I have bought multiple cars from here and never had a bad experience . Thanks jimmy More

by SG_pga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Cody Knapczyk

Feb 15, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your continued support and for sharing your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that you got a deal you couldn’t pass up and that our team, including Jimmy, Aaron, Cody, and Craig, helped make it happen. It’s always a pleasure working with you, and we truly appreciate your loyalty. Enjoy your new vehicle, and if you ever need anything, don’t hesitate to reach out!

January 31, 2025

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We purchased a used car from Taylor Dodge jeep. This was our first time purchasing a vehicle from this dealer. Brandon Scroggins our salesperson was excellent and came in on his day off to show us More

by ssmewillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jan 31, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram for your vehicle purchase! We're thrilled to hear that Brandon Scroggins went above and beyond to assist you, even on his day off. Providing a professional and seamless experience is our goal, and we're glad our finance team could secure you a great rate. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

January 31, 2025

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We had a very positive experience with this dealership across the board. They listened & worked hard for us. More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team listened and worked hard to help you. Providing excellent service is always our goal, and we appreciate you choosing Taylor Chrysler Dodge Jeep Ram. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your vehicle!

January 30, 2025

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Brandon did an amazing job to get me and my husband into the Pacifica that we wanted. He worked with us to get the best financing and the fairest price. We have worked with Brandon over the years and wo More

by sfeah72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jan 30, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for trusting Brandon and our team at Taylor Chrysler Dodge Jeep Ram! We’re thrilled to hear that Brandon was able to help you and your husband get into the Chrysler Pacifica you wanted with the best financing and a fair deal. His dedication to customer satisfaction truly sets him apart, and we appreciate your continued loyalty over the years. If you ever need anything in the future—whether it’s service, parts, or another great vehicle—we’re always here to help. Enjoy your Pacifica, and thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais!

January 30, 2025

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Worked with Brandon to purchase a new van. He worked very hard and had great communication. We have purchased a few vehicles from Brandon and I would highly recommend him. He is fair and ho More

by sfeah72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jan 30, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your continued support and for choosing Taylor Chrysler Dodge Jeep Ram for your new van purchase! We’re thrilled to hear that Brandon provided excellent communication and worked hard to make your experience a great one. He truly takes pride in helping customers find the perfect vehicle with honesty and fairness. We appreciate your recommendation and your loyalty to our dealership. If you ever need anything in the future—whether it’s service, parts, or another vehicle—we’re here to help. Enjoy your new van!

January 30, 2025

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Freddy nos ha ayudado a mí y a mi familia a encontrar el vehículo perfecto. Estuvo atento a nuestras necesidades y presupuesto. Lo recomendaría para su próximo vehículo. More

by fredymichaca218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy Serna

Jan 30, 2025

Taylor Chrysler Dodge Jeep Ram responded

¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que Freddy pudo ayudarte a ti y a tu familia a encontrar el vehículo perfecto. En Taylor Chrysler Dodge Jeep Ram, nos esforzamos por atender las necesidades y el presupuesto de cada cliente, asegurándonos de que tengan una experiencia de compra excepcional. Apreciamos tu recomendación y esperamos poder servirte nuevamente en el futuro. ¡No dudes en contactarnos para cualquier otra pregunta o necesidad que tengas!

January 28, 2025

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Freddy and team Eric were great in both my recent purchases! I was here in August and Freddy sold me a jeep, brought my son in to purchase his first car last month and met Eric! Phenomenal service ha More

by serenity_2525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for trusting us with not just one, but three of your vehicle purchases! We're thrilled that Freddy and Eric made both your recent visits exceptional. It’s always a pleasure to help our loyal customers, and we’re honored to be part of such important milestones—especially your son’s first car! Your continued loyalty since 2015 means the world to us, and we’re committed to providing the same phenomenal service every time you visit. Thank you for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, as your go-to dealership. If there’s anything else we can do for you or your family, don’t hesitate to reach out. Enjoy the road ahead in your new vehicles, and we look forward to seeing you again soon!

January 28, 2025

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He was very patient, understanding and respectful about all decisions, he wasn’t pushy. He was also very cooperative, honest, reasonable and very flexible. More

by janneth1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy Serna

Jan 28, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and thoughtful review! At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we pride ourselves on providing a no-pressure, customer-focused experience. It's wonderful to hear that our team was patient, understanding, and respectful while helping you with your decisions. Honesty, flexibility, and cooperation are values we strive to bring to every customer interaction. If there’s anything else we can do to assist you, whether it’s finding the perfect vehicle or answering questions about your current one, please don’t hesitate to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram—we look forward to serving you again in the future!

January 28, 2025

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This is my 2nd vehicle from Taylor. This tine, my teen was ready to buy her first car, we called Freddy! She gave him her criteria over the phone, and he got some cars ready for her to More

by Holly Salgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Freddy Serna

Jan 28, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for choosing Taylor Chrysler Dodge Jeep Ram again for your vehicle needs and for trusting us with such an exciting milestone for your teen’s first car! We’re thrilled to hear that Freddy provided exceptional service, listened to her criteria, and found the perfect car to meet your budget. It’s always our goal to make the car-buying process smooth and enjoyable, and we’re glad Freddy’s professionalism and dedication made the experience a positive one. We appreciate your kind words and your continued trust in our dealership. If you ever need anything in the future, whether it’s service or another vehicle, don’t hesitate to give us a call. Congratulations to your daughter on her new ride—we hope she loves every moment behind the wheel!

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