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Craig Astrein
Refer Me
Craig Astrein
Sales & Leasing Consultant
Mercedes-Benz of Novi
39500 Grand River Ave.
Novi, MI 48375
26 Reviews
26 Reviews of Craig Astrein
August 01, 2024
We just got a new Mercedes from Evan at Mercedes-Benz of Novi, and wow, what a fantastic experience! Evan wasn't just a salesperson - he felt more like family. The way he took ownership of the whole process Novi, and wow, what a fantastic experience! Evan wasn't just a salesperson - he felt more like family. The way he took ownership of the whole process and his dedication to us was really something special. I've got to say, his patience was off the charts, making every step of the way a real joy. And it wasn't just Evan - the entire Novi team was top-notch and super professional. Everything just flowed so smoothly! If you're in the market for a car, I can't recommend these folks enough. They definitely earned every bit of a five-star rating in my book! More
by grouchoss
Other Employees Tagged: Michael Dega, Eric Wheeler, Evan Gerhardt, Taylor Ghesquiere
June 23, 2021
Craig was exceptional! With 30+ years experience under his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! his belt he really did not waste any time or mislead me. He was transparent and very kind. Thank you for everything, Craig!! 10 stars!!!! More
by Jasmine
March 11, 2021
Mercedes- Benz of Novi, is one of the best Mercedes Benz dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all a dealership in USA if not the only one. don't take my wold for it, give it a shoot you will be surprise. My experience with them is amazing from all angle from service to selles. for me is cheaper to own a Mercedes Benz from them than a regular local cars from any place else. customer service is excellence, service very reasonable , they treat you like a king or queen, men I love the Novi Mercedes Benz Delarship! More
by okaforus
Other Employees Tagged: Eric Wheeler, Dean Brown, Seth Arnold , Jean Luc Constant, Noor Kalasho, Max Mills, Faye Nahle, Scott Thomas
December 14, 2020
Customer service department is always friendly and professional. I've purchased or leased six or seven cars from Craig Astern and the experience has always been great! professional. I've purchased or leased six or seven cars from Craig Astern and the experience has always been great! More
by august
December 09, 2019
Second time with Mercedes - Benz of Novi and HAPPY again! Craig, thank you for great experience. Everything was done highly professionally. Despite my delay all arrangements were done seamlessly and with frie Craig, thank you for great experience. Everything was done highly professionally. Despite my delay all arrangements were done seamlessly and with friendly care about my needs. More
by form1952
December 04, 2019
Always there for me when I'm in need of emergency repairs, always taking care of my needs, always greet me by names a d very professional repairs, always taking care of my needs, always greet me by names a d very professional More
by Alex
Other Employees Tagged: Michael Dega, Lee B. Ghesquiere, Eric Wheeler, Dean Brown , Pete Conyers, Noor Kalasho, Max Mills
August 23, 2019
Service for vehicle Dropped car off in the morning for service of possible oil leak. Issue was corrected and car was ready for me at the end of the day. Dropped car off in the morning for service of possible oil leak. Issue was corrected and car was ready for me at the end of the day. More
by Julie
July 28, 2019
Good experience I am buy from this dealer for years and all time I got good customer service with respect and professional all my questions be answered I am very happ I am buy from this dealer for years and all time I got good customer service with respect and professional all my questions be answered I am very happy With the service. More
by Ben64
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