Very professional Sales and Financial Departments.
Our 4th vehicle for the family at your Dealership!!!!
Our 4th vehicle for the family at your Dealership!!!!
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by ACEHARVEY
Verified Customer
Verified Customer
Feb 17, 2025 -
Arapahoe Kia responded
Hi Aceharvey, thank you for your continued trust in Arapahoe Kia! We're delighted to hear that our Sales and Financial Departments have consistently provided a professional experience. We look forward to serving you again in the future! Safe travels!
Pleasant atmosphere, no pressure, everything went well.
Sara is knowledgable and relates well. She maintains a pleasant demeanor.
Sara is knowledgable and relates well. She maintains a pleasant demeanor.
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by DICK.SNYDER
Verified Customer
Verified Customer
Feb 17, 2025 -
Arapahoe Kia responded
Dick, we're delighted to hear that Sara and the team at Arapahoe KIA provided a pleasant and pressure-free experience for you. Thank you for sharing your feedback!
Feb 17, 2025 -
Arapahoe Kia responded
Dick, we're delighted to hear that Sara and the team at Arapahoe KIA provided a pleasant and pressure-free experience for you. Thank you for sharing your feedback!
Excellent customer service!
Quick to inspect and repair my car. Great communication, would highly recommend.
Quick to inspect and repair my car. Great communication, would highly recommend.
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by COURTNEY.MCDONALD0419
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Arapahoe Kia responded
Thank you for the glowing review! We're delighted to hear that our team at Arapahoe KIA provided excellent service and efficient repairs. We appreciate your recommendation! Safe travels!
The sales staff was awesome and the dealership definitely
went out of their way to make sure I had a great experience.
went out of their way to make sure I had a great experience.
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by CHADINDENVER
Verified Customer
Verified Customer
Feb 10, 2025 -
Arapahoe Kia responded
Hi Chad, we're delighted to hear that our sales staff at Arapahoe KIA made your experience a great one! Thanks for the fantastic feedback and support! Safe travels!
Sara Sacks was phenomenal!
This is my fourth vehicle that I leased with her and she never disappoints.
This is my fourth vehicle that I leased with her and she never disappoints.
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by BKRENO1
Verified Customer
Verified Customer
Feb 10, 2025 -
Arapahoe Kia responded
We're delighted to hear that Sara has consistently provided you with exceptional service at Arapahoe KIA! Thank you for your continued trust in us, and we look forward to assisting you again in the future. Enjoy your new ride!
Special thanks to Ezell and Kurt for navigating a
difficult situation with the first purchase and working to help us get into a better vehicle!
difficult situation with the first purchase and working to help us get into a better vehicle!
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by JONKYM
Verified Customer
Verified Customer
Other Employees Tagged:
Ezell and Kurt
Feb 10, 2025 -
Arapahoe Kia responded
Hi Jon! We're glad to hear that Ezell and Kurt were able to assist you through a challenging situation at Arapahoe KIA. Thank you for your feedback, and we hope you're enjoying your vehicle!
Love Jim who is patient and just a solid person to work
with . He helped us a ton. 2rd car bought from him.
with . He helped us a ton. 2rd car bought from him.
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by Crownster1
Verified Customer
Verified Customer
Feb 03, 2025 -
Arapahoe Kia responded
We're delighted to hear that Jim provided such a positive experience at Arapahoe KIA! Thank you for your continued trust in us, and enjoy your new car!
Our salesman, Jose, was most helpful in showing us cars,
and explaining all the new technology features.
and explaining all the new technology features.
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by TELEMARKCINDY
Verified Customer
Verified Customer
Feb 03, 2025 -
Arapahoe Kia responded
We're delighted to hear that Jose was able to assist you with all the new technology features at Arapahoe KIA. Thank you for sharing your experience, and we hope you're enjoying your new car!
Jon and team were a pleasure to work with and made my
purchase quick and easy.
purchase quick and easy.
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by DJOYCE286
Verified Customer
Verified Customer
Jan 29, 2025 -
Arapahoe Kia responded
Hi D. Joyce! Thank you for leaving us this five-star review and kind words about Jon and our sales team at Arapahoe KIA! We'll see you next time!
The professionalism, courtesy, thoroughness, and
knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he
knowledge displayed by Townson was exceptional! He went out of his way to support our search for replacement vehicles. With each vehicle chosen, he took the time to get each vehicle delivered to our trusted mechanic for their evaluation. Even though each vehicle had good carfax and passed your multi point inspections program, there were severe problems with the first four vehicles that we test drove. One of them had symptoms of a failing transmission. One of them had been damaged in an accident that was not reported on the carfax or your inspection. The other two had serious fault code errors for safety features that could not be cleared. Towson was unable to share with us any of your multi point inspection reports. In each of these cases, your inspection or the carfax should have shown the problems and they either should have been corrected or the vehicle should not have been offered for sale. All of this was way beyond Townson's knowledge and responsibility. He did his best to bring these matters to the attention of management, to no avail. He helped us thoroughly with the process to purchase the Toyota RAV4 because it passed our mechanic's inspection. We are disappointed that there is only one key fob, there are not floor mats, and there is no front license plate mount provided, as required by the State of Colorado motor vehicle laws, for the purchased vehicle. Tina, in your finance office, was very professional and accommodating in completing the purchase. We appreciate her guidance on working with Colo DMV on securing the title and license. The two employees rated below, Courtney and Morgann, we never had the pleasure of meeting.
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by WESEWRAIL
Verified Customer
Verified Customer
Feb 12, 2025 -
Arapahoe Kia responded
Thank you for sharing your detailed feedback about your experience at Arapahoe KIA. We're glad to hear that Townson and Tina provided exceptional service, but we're sorry for the issues encountered with the initial vehicles and missing items on your purchase. Your comments are important to us, and we'll address these concerns internally to improve our processes. We appreciate your patience throughout this journey!