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Courtney Dickerson
Courtney Dickerson
Fleet/Pre-owned Service Assistant
Classic Chevrolet
1101 William D Tate Ave
Grapevine, TX 76051
6 Reviews
6 Reviews
Write a Review6 Reviews of Courtney Dickerson
August 26, 2024
I took my High Country in for it's first oil change, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, primarily because they said they would do it for free. Took about an hour and a half, as I had called it in prior to me getting there. Lo and behold, they put the sticker up saying it would be due again in 5000 more miles, but they never even changed the oil. It's still the same oil it had when I bought the truck in January. xxx... More
by Gladgolfer2
June 10, 2024
BUYER BEWARE the vehicle engine went out after only 4 months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked severa months! Caused EXTREME mental and financial anguish. Yes they can say “as is” but the manager Mr Troutman never did return my call tho I asked several times. When they made us a “discount “ to fix it for 8,500 DOLLARS, it sat there for a week with absolutely no movement towards repair. Oscar said, “I don’t think they’ve even found an engine yet” Found?? Is it a scavenger hunt?? We took it to a wonderful mechanic who had it completed in 6 days for two thousand three hundred dollars LESS. Nevertheless the sucker punch remains. We paid 18000 dollars for a vehicle with 118k miles which engine blew in 4 months. No way out and can’t refinance that hefty interest rate because it’s age- but they knew that at the time of sale. In 38 years of car ownership nothing has sucker punched like this. More
by Mackietroy
Other Employees Tagged: Austin Rebolloso, Michael Asher, Oscar Perez, Jason Troutman, Eric Estrada
July 08, 2023
Alex is our guy! He is amazing customer service.we recommend him always! He's great He is amazing customer service.we recommend him always! He's great More
by BRENDAP0124.BP
Verified CustomerOther Employees Tagged: Hank Gaylor, Joni Aviles, Richie Lopez, Alan Garza, Marca Vandergriff, Jesse Rodriguez
May 10, 2023
Always a pleasure. Salesperson, parts, service, they all are on their game, every time. I would recommend this dealer to everyone. Salesperson, parts, service, they all are on their game, every time. I would recommend this dealer to everyone. More
by ALLCRAPPOLA
Other Employees Tagged: Jose Hernandez, Kevin Holcomb, Whitney Thedford, Hugo Felan Jr., Kevin Altizer, Nick Moon, Sean Boyce, Trevor Johnson
May 08, 2023
Everyone was very efficient and greeted me very nicely as I got out of my truck ! The service was very quick and I was on my way. Theye were very clear about what they did and what I needed. I got out of my truck ! The service was very quick and I was on my way. Theye were very clear about what they did and what I needed. More
by SAKMAN56
Other Employees Tagged: Adam Kimber, Oscar Perez
May 07, 2023
I was shocked when they sent me my car stuff. Thanks so much for the gift Thanks so much for the gift More
by KBLACKWOOD31
Other Employees Tagged: Tim Brogan, Alan Garza, Gina Bottigi-Herring, James Dutton, Marge Adcock, Sadie Eyster, Shawn Anderson, Steve Buchholz, Yrenio Carrera
