Courtney Devine

I always had a bad vibe about the individuals who run the service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add service department. They always gave me attitudes and tried to upsell me things I don’t need every time. They get kick backs for every thing they add to your bill. I finally looked closer at a $1700 bill and realized they fraudulently charged me even after knowing my warranty would cover this repair. All I can say is watch your back if you’re dealing with Ferman Mini. They are low down crooked business people. If you value your money double check your bill. I had to call another honest mini dealership in North Carolina to get proof Ferman mini was ripping me off. If they don’t like you, they’ll rob you! All I can say is karma is real. More

by Nolongeraminiownerthankstoshadyferman Verified Customer Verified Customer

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Everthing was great - Courtney was very accomodating, informative and pleasant. I appreciated interacting with her. Car was completed same day I brought it in. informative and pleasant. I appreciated interacting with her. Car was completed same day I brought it in. More

by sailguy252 Verified Customer Verified Customer

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Courtney my service manager is always very helpful and listens to my concerns. The technician found my issue and solved it, listens to my concerns. The technician found my issue and solved it, More

by staceystan26 Verified Customer Verified Customer

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Always a smooth process. Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! Clear, helpful, efficient! Everyone I have dealt with from sales to service have been great! More

by annick Verified Customer Verified Customer

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Everything was great as usual, but with all the construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. construction, the drop off location after hours was difficult to find. So much so I decided to leave and wasted a decent amount of time. More

by Glrdmd Verified Customer Verified Customer

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Having service done at Ferman MINI Is easy to arrange. The day of service, the service is handled efficiently. Courtney is my go to service advisor. She knows her stuff and is a multi MINI owner hersel The day of service, the service is handled efficiently. Courtney is my go to service advisor. She knows her stuff and is a multi MINI owner herself. More

by kosibamaggio Verified Customer Verified Customer

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Courtney is an asset to your business. When I am upset about what is wrong with my car, she is calm, competent, and reassuring about its repair. I was also pleased with the quick repair ti When I am upset about what is wrong with my car, she is calm, competent, and reassuring about its repair. I was also pleased with the quick repair time at this last visit. More

by jmradz Verified Customer Verified Customer

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Professional and courteous, Courtney certainly has customer service as her priority. My visits for service always goes seamlessly. Thank you! customer service as her priority. My visits for service always goes seamlessly. Thank you! More

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Service was courteous, timely and professional. My car always happy after its visit. thanks for prompt services My car always happy after its visit. thanks for prompt services More

by gchasse25 Verified Customer Verified Customer

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They continue to do a great job and are my go to dealership for all of our vehicle needs dealership for all of our vehicle needs More

by scottjreed1267 Verified Customer Verified Customer

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