Courtney Devine

Matthew and Courtney are the best Service Advisors. They are professional and courteous. They know how to solve problems. They are professional and courteous. They know how to solve problems. More

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The service department was very professional and courteous . They did what they said they were going to do, all on time . My service advisor was terrific courteous . They did what they said they were going to do, all on time . My service advisor was terrific More

by arthur.cerrone Verified Customer Verified Customer

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They were great with my recall visit. I have been pleased with them all for my mini I have been pleased with them all for my mini More

by edecamella Verified Customer Verified Customer

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First service experience. Bought car 3 years ago, only 8000 miles now. New remodel of building is excellent. Very impressive. Bought car 3 years ago, only 8000 miles now. New remodel of building is excellent. Very impressive. More

by kevinsweeney55 Verified Customer Verified Customer

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Ferman Mini of Tampa Bay has the best customer service anywhere! I am always respected and get the best answers from anyone on the staff from sales to maintenance and even management. anywhere! I am always respected and get the best answers from anyone on the staff from sales to maintenance and even management. More

by KV Verified Customer Verified Customer

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Tried to schedule oil change & recall fix since January. Finally had appointment in March only to learn the recall part is on back order. Was previously told the recall fix would resolve the issue we’re hav Finally had appointment in March only to learn the recall part is on back order. Was previously told the recall fix would resolve the issue we’re having with driver profile feature but told it would not when they broke the news that the part was on back order. Our vehicle was supposed to get washed when there but that wasn’t done. The same bird mess on the hood was still clearly there after taking possession of the vehicle. More

by houston.heather Verified Customer Verified Customer

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The best sales and service department in Florida. Best customer service and honest and professional. Best customer service and honest and professional. More

by annmherrmann Verified Customer Verified Customer

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I work with Courtney and she is very competive & very helpful. She always explains any questions I may have helpful. She always explains any questions I may have More

by Gslabonte Verified Customer Verified Customer

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Ferman Mini of Tampa Bay always strives to give me the best service experience possible. best service experience possible. More

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I have only had my oil changed there a couple of times. I arrive 15 minutes early and they take the car in right away instead of letting it sit there while I look at it from the waiting area for 45 minutes I arrive 15 minutes early and they take the car in right away instead of letting it sit there while I look at it from the waiting area for 45 minutes while getting frustrated which is what happens at another dealer that I use for my truck. Courtney is such a pleasure to deal with. Because these cars are so much more technical, if she doesn't know the answer to a question, she knows who to ask. Great dealership and I recommend them to everyone. Thank you Courtney, you are a great ambassador for Ferman's. Also my car does not come back with oily fingerprints on it like other places. More

by boomer12831 Verified Customer Verified Customer

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