Cory Taylor

Was charged a hold on my credit card which was not applied to my vehicle purchases and still have yet to receive a refund. Was charged first months car payment on one of my purchases after I put 5k do applied to my vehicle purchases and still have yet to receive a refund. Was charged first months car payment on one of my purchases after I put 5k down, after the transaction was completed. That payment was then never applied or credited back to me and when I questioned it because I paid that same 1st months payment to Jeep 1 week after receiving my car Sal told me don't tell me how to do my job I don't tell you how to do yours then all of a sudden when he looked into it not taking my word at face value said this never happens but still have yet to get that credit back. Cesar was a nice guy but sold me on a truck missing equipment I wanted, told me he would take care of me on aftermarket parts gave me a fair price but then told me I had to install it myself but would get back to me on the Monday after my purchase to to what he can do which is now a month later and still no call no resolution. Bought 150k of cars, owners son was a gentlemen but finance mangers are arrogant and need a lesson in customer service. All and all disappointing experience for a small family style dealership. More

by mvolpe0 Verified Customer Verified Customer

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The whole experience was a flop. I was not informed of the options for financing, I asked about the rate, was not told that either. With a 877 credit, I could have gotten a lower rat I was not informed of the options for financing, I asked about the rate, was not told that either. With a 877 credit, I could have gotten a lower rate if I was kept in the loop. Credit union has better rate. Finally, I was not oriented properly to the car. More

by dr.chinyokoro Verified Customer Verified Customer

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we had a very good service with Jonathan so we are very happy with the service happy with the service More

by victor-hansen Verified Customer Verified Customer

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I have previously used Salerno Duane to service my 2001 Grand Jeep Cherokee. Always purchased replacement parts at this same location. I received excellent no pressure service from Jim. He is knowledgeabl Grand Jeep Cherokee. Always purchased replacement parts at this same location. I received excellent no pressure service from Jim. He is knowledgeable about the Jeep lineup and was able to answer all my questions and concerns without delay. I was on my way to purchase a new vehicle from a different auto company the morning I decided to stop by and take a look at the 2025 Jeep lineup. After looking at the different models and speaking with Jim, I decided to make Jeep my next purchase. My thanks to the entire staff at Salerno for their services. Ken Walters More

by kenneth.eugene.walters Verified Customer Verified Customer

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Dealership is second to NONE! !!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only !!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only place we will buy a vehicle from! More

by huby11 Verified Customer Verified Customer

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Great process- very quick and easy. Caesar was wonderful to work with and very helpful! Caesar was wonderful to work with and very helpful! More

by gracekinsella9 Verified Customer Verified Customer

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Ceaser was good. Would recommend again great job . The finace guy was a little rude needs better character Would recommend again great job . The finace guy was a little rude needs better character More

by anabelrodriguez0929 Verified Customer Verified Customer

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A professional dealership, that’s been part of the Summit landscape for over 35 years or longer! A one stop experience when shopping for a new vehicle. The staff, was professional, courteous and finished be landscape for over 35 years or longer! A one stop experience when shopping for a new vehicle. The staff, was professional, courteous and finished best deal for me in buying a Jeep. Thank You More

by KBAYMARINE23 Verified Customer Verified Customer

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Great experience at this dealership. Very helpful and professional staff! Would definitely return when needed. Thank you! Very helpful and professional staff! Would definitely return when needed. Thank you! More

by csousa30 Verified Customer Verified Customer

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Jonathan, Cory and Angelica made this experience super easy! They were honest and upfront from the very start! Would highly recommend this team! easy! They were honest and upfront from the very start! Would highly recommend this team! More

by ldicataldo Verified Customer Verified Customer

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