Cory Hightower

Jerry's Chevrolet in Baltimore provided me with an excellent car-buying experience, a stark contrast to the frustrating encounters I had with dealerships in Florida while searching for an Equinox EV. excellent car-buying experience, a stark contrast to the frustrating encounters I had with dealerships in Florida while searching for an Equinox EV. I connected with the General Manager, Jason George. He was helpful and went above and beyond in the process. Because their Equinox EV inventory was all painted black, he arranged an exchange with a Virginia dealer to secure a white car with SuperCruise that I desired. The pricing was straightforward and competitive, with no haggling, hidden fees, or unwanted add-ons. The sales representative, Adula Carr, was helpful throughout the process, even picking me up from Penn Station on the day I took delivery. He explained the car's features and its infotainment system. I felt comfortable and confident before driving off the lot. I am happy with my new Equinox EV! It is so much better than the old-fashioned internal combustion engine cars! In short, Jerry's Chevrolet's excellent customer service and transparent process made this purchase pleasant. I highly recommend them. More

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I was extremely pleased with the service at Jerry's Chevrolet. Wes was very helpful with my service and explained everything thoroughly. The technician Tim who worked on my truck was very professional Chevrolet. Wes was very helpful with my service and explained everything thoroughly. The technician Tim who worked on my truck was very professional as well. I definitely recommend Jerry's if you need service. More

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If you don’t pay attention some try to get over on you , not helpful not helpful More

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I received a quote from Jerry’s on the internet, which I was very pleasantly surprised they honored with absolutely no hassle. Having been buying new cars for almost 50 years, this was the first enjoyable was very pleasantly surprised they honored with absolutely no hassle. Having been buying new cars for almost 50 years, this was the first enjoyable experience I have ever had. I will certainly be using this dealer in the future. More

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Everything was great except I kept telling them that the engine light was on. They told me it would adjust and come back on Monday. That is wrong and I want a different car. Saturday evening they would b engine light was on. They told me it would adjust and come back on Monday. That is wrong and I want a different car. Saturday evening they would be closing and I should bring back Monday. I never experienced that in my lifetime. It should not have been sold that way. A Iwas buying a new care not a used car. More

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This has been my go to dealership since 2018. I have leased two vehicles from there since. The attractive features are the clean and organized customer center from the greeter, service advisor, I have leased two vehicles from there since. The attractive features are the clean and organized customer center from the greeter, service advisor, assigned sales manager and finance dept. More

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The staff at Jerry’s Chevrolet are profane, belligerent, and have zero attention to detail. There is no customer service once they have your money. Stay away from Jerry’s Chevrolet at all costs and have zero attention to detail. There is no customer service once they have your money. Stay away from Jerry’s Chevrolet at all costs More

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Mr Webb is the best salesman! !!!! And Mr Corey is the best numbers guy too! !!!! And Mr Corey is the best numbers guy too! More

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The staff were attentive and polite ;this was overall a great experience. Everyone was friendly and helpful. great experience. Everyone was friendly and helpful. More

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I will be back for my next one. Never spent more than 45 minutes there. Super seamless and easy process. Oh and team that works there is like family. Very welcoming and friendly. Never spent more than 45 minutes there. Super seamless and easy process. Oh and team that works there is like family. Very welcoming and friendly. More

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