Dealership Experience
12 yrs, 8 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
MASTER CERTIFIED
CUSTOMER EXPERIENCE EXPERT
61 Reviews
Write a Review61 Reviews of Cory Felix
March 19, 2024
Watch your contracts the over charged me when buying my leased mazda 3 said they would make it good on next car .then said to bad more or less no discount they stole almost 10,000 from us! by putting us o leased mazda 3 said they would make it good on next car .then said to bad more or less no discount they stole almost 10,000 from us! by putting us off saying wait for new arrivals come back ect I just want my refund now they are shady Ps had me turn in my cars (repo )so they could sell me 3 more without financing noticing . Killed my credit in 2020 finally recovering !shady sales manager Paul was great! But moved by the time deal was up! He knew they were wrong!!! More
Other Employees Tagged: Ali Kargaran, Lucky Singh , Paul Lopez was 10 stars
May 03, 2019
Dented the rear bumper of my CX-5 In least than a year my Mazda CX-5 broke down. I have it towed to Bakersfield Mazda for test and repair. After 3 days they called that my car is ready In least than a year my Mazda CX-5 broke down. I have it towed to Bakersfield Mazda for test and repair. After 3 days they called that my car is ready for pick-up. When I picked up the car a noticeable dent on the rear bumper was made. I call the attention of the asst. service manager to the incident. Since I live in Los Angeles and Bakersield Mazda had no body shop, a note acknowledging the damage to the rear bumper and will reimburse with their local dealer to cover charges was written an d sign. After more than a month after I submitted the estimates and my many phone calls which they promise to return which they did not, still no action. For all of my purchases of new car, I have never experience a total breakdown like the Mazda CX-5 in not even a year plus the so so Mazda Bakersfield Service makes me wonder If I will buy another Mazda again. More
Other Employees Tagged: Aldo Garcia-Gonzales
October 17, 2018
Great Service Bakersfield Mazda has great car service at a great price with friendly service. They don't nickel and dime you ... Just great people doing a great job Bakersfield Mazda has great car service at a great price with friendly service. They don't nickel and dime you ... Just great people doing a great job. More
August 02, 2018
Always Excellent Service and Friendly Staff The staff in all areas of the service center are friendly, helpful and experienced, Cory /Felix is the best along with other staff members I dealt wi The staff in all areas of the service center are friendly, helpful and experienced, Cory /Felix is the best along with other staff members I dealt with today. Latrina Casteberry and Adam Deyoe were especially helpful. Adam showed me how to reprogram my radio. Thanks to all of them/ Betty Hylton More
Other Employees Tagged: Adam Deyoe, Latrina Castleberry
May 28, 2018
Fast and friendly They fixed my window that wasn't working right. It didn't take as long as I thought it would. My oil change was done quickly and they checked the air They fixed my window that wasn't working right. It didn't take as long as I thought it would. My oil change was done quickly and they checked the air in my tires for free. I loved getting my car back clean too! More
Other Employees Tagged: Phillip Astumian
May 22, 2018
Tire replacement Great place to go Very accommodating and prompt services Can’t get any better than royal treatment from Cory Felx our service personnel who delivers Great place to go Very accommodating and prompt services Can’t get any better than royal treatment from Cory Felx our service personnel who delivers very personal service He made my day go a lot easier after getting a flat tire More
Other Employees Tagged: Cory Felix
May 21, 2018
Perfect Cory is always ask questions about my car, if got this done or that done, I tell this the place bring my car for service Cory is always ask questions about my car, if got this done or that done, I tell this the place bring my car for service More
Other Employees Tagged: Carlos Hernandez , Paul Lopez, JAVIER MEZA
May 20, 2018
Sales Great staff, easy to work with and very pleasant. Not aggressive in selling but make sure you get what you want. Friendly and efficient to deal with Great staff, easy to work with and very pleasant. Not aggressive in selling but make sure you get what you want. Friendly and efficient to deal with. More
Other Employees Tagged: Mark Juarez , Tim Valdez
May 20, 2018
Great experience Cory Felix made sure that the part for my car was painted correctly, and he made sure that I could get an appointment on a Saturday. Cory Felix made sure that the part for my car was painted correctly, and he made sure that I could get an appointment on a Saturday. More
May 18, 2018
Great service I always take my car here. I trust Corey in the service department with my car. I hope that the dealership updates the seating in the waiting room soo I always take my car here. I trust Corey in the service department with my car. I hope that the dealership updates the seating in the waiting room soon, as it is wearing out. More