Cory Balfour

Bought 2020 Ford F-350 Super Duty XLT August 17th 2024 from Stoops . Drove home lay that night after being there 4 hrs for paperwork. Engine light came on. Inform them spoke with Cory basically said bring from Stoops . Drove home lay that night after being there 4 hrs for paperwork. Engine light came on. Inform them spoke with Cory basically said bring in will look at codes and I said fix for free too? He said you bought as is and not warranty and even a new car that could happen to! So we took to our mechanic we could trust and he found metal shavings I fuel tank. Contact them again and was told GM would call me! Nothing yet! Spoke with Robert the salesman who sold to us. Basically saying he didn’t know and need to talk with GM . Which he already knew this because he said I would be getting a call from them shortly. We also dealt with Steve McFarland on price but when I called and they gave me Cory and he was rude. None of them called us back! So basically have a 40,000 dollar truck we can’t drive unless we pay to have fix for 8,000 to 15,000 dollars.Our mechanic hoping he can fix it for the 8,000. He also told us someone had mess with the fuel filter because not the factory one. Stoops said they didn’t know but if local trade like they said then they know who the got it from because car fax says 2 owners.They are not willing to stand behind what they sold us evidently because no response and I doing the calling and text salesman Robert. We were even desperate enough to say meet us halfway on repairs. Can prove by mileage that we only drove it home and then to mechanic once to check engine codes and then yo take get get repaired. People do not buy just trying to save others from what we going through. And now from word of mouth we are not the first🥲😡 More

Report | Print

Having purchased 2 Pontiacs from Pat Bowen in the past, I knew that he was the person that I wanted to work with. Pat is very personable, making him easy to work with. He's also very knowledgeable & helpful. knew that he was the person that I wanted to work with. Pat is very personable, making him easy to work with. He's also very knowledgeable & helpful. More

Report | Print

My wife and I have purchased four vehicles from Pat Bowen at Stoops Automotive Group. He is always friendly, professional, fair and patient. We drove several vehicles this time and Pat never made us feel rus at Stoops Automotive Group. He is always friendly, professional, fair and patient. We drove several vehicles this time and Pat never made us feel rushed. He worked to find the car he thought would fit our needs, and he found it! Then he and the team at Stoops made us a fair offer. We came away very happy! No doubt we will return in the future to work with Pat again! More

Report | Print

My family has been buying vehicles off Pat for years and although this was my first time working with him, it was an amazing experience. Thanks for everything. although this was my first time working with him, it was an amazing experience. Thanks for everything. More

Report | Print

I would not even give one star. I don't know who's doing these reviews but it must be their family members posing as customers. They say whatever you want to hear to get you to the I don't know who's doing these reviews but it must be their family members posing as customers. They say whatever you want to hear to get you to the facility only to find out that it was all a bunch of lies. Very rude and very pushy once you get there. My cousin bought a car from them and 2 days later it broke down. They did nothing to fix the problem. Very Disatisfied!!!!!! More

Report | Print

Pat was absolutely amazing. He wasn't pushy at all like a lot of car sales men. He worked with me and my budget and never felt belittled for something I couldn't afford. His com He wasn't pushy at all like a lot of car sales men. He worked with me and my budget and never felt belittled for something I couldn't afford. His communication was top notch and I really appreciated the fact he text instead of always calling (I hate talking on the phone) He was very personable, stayed later than his shift, and even went above and beyond offering to deliver the vehicle for us (we live about an hour away and could not take it home the same evening) The level of expertise and professionalism of Pat is beyond measures. Thank you for all your help, Pat! 10/10 recommend More

Report | Print

It was the best experience I’ve had ever getting a vehicle. Thank you pat you was truly awesome. vehicle. Thank you pat you was truly awesome. More

Report | Print

Great Service. This is our 11th vehicle my family has purchased from Pat and Stoops. We will be back! Every time we have purchased from Pat we are treated like fami This is our 11th vehicle my family has purchased from Pat and Stoops. We will be back! Every time we have purchased from Pat we are treated like family. More

Report | Print

Great Service. This is our 4th car from Pat and Stoops. We will be back! This is our 4th car from Pat and Stoops. We will be back! More

Report | Print

Highly recommend stoops automotive and will always recommend Pat Bowen!! The process is easy and painless. Pat does a great job and is extremely thorough so you know exactly what you are getting! recommend Pat Bowen!! The process is easy and painless. Pat does a great job and is extremely thorough so you know exactly what you are getting! More

Report | Print