Cortez Robinson
Cortez Robinson at Napleton River Oaks Hyundai Kia Genesis
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Cortez Robinson

Sales

Napleton River Oaks Hyundai Kia Genesis

1985 River Oaks Dr
Calumet City, IL 60409

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Cortez Robinson

February 21, 2025

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Employee Rating

My experience with Cortez was nothing short of amazing. He took care of everything‼️ Very detail oriented and considerate of my questions. I’d recommend him to anyone and I’m going back if I need another o More

by Friederica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
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Cortez treats my family and I like his own, he is a genuine salesman who is wanting to find exactly what you desire and can afford. He was so helpful to all of my questions I had through the process as More

by Clarinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2025

Napleton River Oaks Hyundai Kia Genesis responded

Hi Clarinda, Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Feb 04, 2025

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you, Clarinda! We hope we can continue to be of service to you down the road!

January 21, 2025

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Cortes Robinson has great customer service skills and is extremely accommodating.. it has been great to be able to continue business with him by purchasing more than 10 vehicles from him for myself and our More

by MAMA Guevara
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ziggy Grabowski

Jan 24, 2025

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

Dealership Rating
Employee Rating

This dealership runs in my family! Cortez aka Polo has sold my parents cars for over 20 years and has sold me 2 cars in 2 years. He is knowledgeable, efficient, & personable. More

by SerenaHughes
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 13, 2025

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Dealership Rating
Employee Rating

Polo is amazing, he got me a brand new 2024 in under an hour. Ever visiting Hyundai River Oaks ask for Polo, HE’S THE BEST More

by Moniquepink1k
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Zuvante Madison

Nov 25, 2024

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 25, 2024

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2024

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The salesperson Polo was wonderful, he had patience and got me my dream suv. Thanks again for your hard work and dedication. More

by antoinetteholt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2024

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2024

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Employee Rating

I pulled in the lot and asked for the best salesman, I was directed to Mr.Polo. I told him my needs and wants and got just that! Service was great and fast. I walked out very pleased with my new ride!!! T More

by kimberlyallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Pearson

Aug 24, 2024

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

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Employee Rating

My salesman Cortez was amazing but after that everything was a bust! If possible, I would give them 0 stars. I purchased a car August 1st 2022 with an extended warranty. When I tried to use the warranty i More

by Jillian.Singleton89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 30, 2023

Napleton River Oaks Hyundai Kia Genesis responded

Hi Jillian, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (708) 868-6500 and we will do our best to make this better.

December 05, 2022

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Employee Rating

Really love this dealership I got 3 cars since 2014 and all 3 have came from Napleton Hyundai. Mr. Polo has always been my go to to help me find a car of my liking. He’s a very genuine person and not like More

by Niy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2022

Napleton River Oaks Hyundai Kia Genesis responded

Hello Niy, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2022

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Employee Rating

I have been a loyal customer for about 9 years I have purchased 4 vehicles since I walked into Napelton… I met the best salesman on the planet MR.Polo I went from a 2013 300s to a 2023 genesis g70 for More

by Jessiestevens32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2022

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

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