Corri Tanner
Corri Tanner at Volkswagen of Fairfield
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Corri Tanner

Service Advisor

Volkswagen of Fairfield

2855 Auto Mall Pkwy
Fairfield, CA 94533

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4.5
10 Reviews

Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

4.5

10 Reviews

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10 Reviews of Corri Tanner

March 31, 2024

Dealership Rating
Employee Rating

terrible service and abuse of consumer charges, absolute despotism towards customers and racism when being treated More

by Rosa Baltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2024

Volkswagen of Fairfield responded

Rosa, this review is concerning to us, and we deeply apologize that you had this experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I am sorry that you have had such a difficult time with one of our team members, and I would like the chance to make this right. Thank you, Lisa Henry - Service Manager - (707) 402-6901

Mar 31, 2024

Rosa Baltazar responded

Horrible service My brother stopped by the dealer to repair the traction sensor they charged him a ridiculously high amount for just a inspection, yes INSPECTION and they never repaired the sensor and above Corri was extremely rude and disrespectful to my brother almost in a racial manner do not even think about coming here to fix your vehicle

August 02, 2023

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Employee Rating

Great service thank you! Every one was so friendly, the car was cleaned, the video was so awesome! More

by lhenry901
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Henry , Darrell DeLoatch, Thalia Dimas, Corri and Darrell

August 02, 2023

Dealership Rating
Employee Rating

Everyone was very polite and helpful I look forward to brining my vehicle back into service. More

by Hielocos
Recommend Dealer
Yes

Other Employees Tagged: Lisa Henry , Darrell DeLoatch, Thalia Dimas, Monette Soriano

July 31, 2023

Dealership Rating
Employee Rating

Very friendly and helpful and clean, the service team is very helpful. They had a car clean when I came back to pickup the car. More

by yoab65
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thalia Dimas

Aug 01, 2023

yoab65 responded

Thank you

July 31, 2023

Dealership Rating
Employee Rating

This is the second time they sent me a review and I’m even more disappointed than before I have had my car since July 3 and st least 5 of those days trying to fix it the check engine light came on the fi More

by mjh707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Henry , Thalia Dimas

July 27, 2023

Dealership Rating
Employee Rating

Quick and fast. And was very knowledgeable. I’ll recommend this dealer for sure 10 out of 10! More

by ruben.gallardo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Henry , Darrell DeLoatch, Thalia Dimas

July 26, 2023

Dealership Rating
Employee Rating

Very Happy with my first New VW of Fairfield Service experience. Service Team was there to answer all questions I had (in person and via text). Tech who serviced my vehicle and recorded a video detailin More

by DDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell DeLoatch, Thalia Dimas

July 25, 2023

Dealership Rating
Employee Rating

Honestly, I am extremely upset over my purchase. I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check en More

by mjh707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Henry , Monette Soriano

July 10, 2023

Dealership Rating
Employee Rating

The customer service we received was excellent. Corri and the technician whom worked on our vehicle insured we were taken care of. We will definitely return to have our car serviced in Fairfield. More

by ann14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Jul 10, 2023

Volkswagen of Fairfield responded

Thank you so much, Ann! We are glad that Corri and the rest of our service team provided a 5-star experience for you.

July 10, 2023

Dealership Rating
Employee Rating

Everyone is attentive and nice Warm and welcoming Easy to work with as well Great service More

by shadow407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Henry , Darrell DeLoatch, Thalia Dimas

Jul 10, 2023

Volkswagen of Fairfield responded

Thank you so much for the five star review of VW of Fairfield! We hope to see you again in the future.

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