Colton Gray

The purchasing experience at this dealership was pleasurable with a few exceptions. The sales rep was pleasant and had the vehicle waiting for me for a test drive when I arrived. The staff inside th pleasurable with a few exceptions. The sales rep was pleasant and had the vehicle waiting for me for a test drive when I arrived. The staff inside the preowned part of the dealership were very nice to my daughter and I, and we felt welcomed. I ended up purchasing the vehicle. The sales rep kindly filled the vehicle with a full tank of gas upon purchase. The vehicle came with 2 keys, but I was only sent home with 1 key. I guess the other key was misplaced at the dealership during our transaction. I wasn't offered a 2nd key even after advising the dealership that I only received 1 key. I was pretty disappointed about that. The vehicle was clean but had dog hair in it and smelled a little like dog. The salesman did offer to schedule a detail for me, but I declined because the dealership is 40 mins from my home. The vehicle had been at the dealership a week before I purchased it. I feel like the detail should have been done prior to showing it to a customer. Even with a few disappointments, I am pleased with the vehicle I purchased. More

by MO Verified Customer Verified Customer

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Very easy process. Able to explain things well and answer all our questions. Very informative Able to explain things well and answer all our questions. Very informative More

by mmaline14 Verified Customer Verified Customer

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Genuine guys, really down to earth. Made me feel welcome and that I could trust them. Great experience overall. Made me feel welcome and that I could trust them. Great experience overall. More

by etmueller Verified Customer Verified Customer

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The atmosphere is very comfortable and welcoming. I did not feel pushed into a sale at all and the entire process was a breeze. I was super nervous because this is my first time ever buying a car and I did not feel pushed into a sale at all and the entire process was a breeze. I was super nervous because this is my first time ever buying a car and i’m so glad I chose Byers Toyota and i’m lucky enough to have known Colton outside of that and he took me under his wing and kept me comfortable and calm the entire time. I have and will keep recommending Byers Toyota and Colton to anyone who asks about my experience. More

by morganmaley5 Verified Customer Verified Customer

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I had a very satisfying experience with buying a used car from Byers Toyota in Delaware. They were very laid back, honest, and thorough. I worked with a salesman named Colton who followed up with a couple of from Byers Toyota in Delaware. They were very laid back, honest, and thorough. I worked with a salesman named Colton who followed up with a couple of items I requested after the sale. I would buy from this dealership when looking to purchase a used car. More

by Sspence Verified Customer Verified Customer

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Byers Toyota performed the work I needed done to perfection and in a timely manner. perfection and in a timely manner. More

by nuge48 Verified Customer Verified Customer

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I have two Toyotas and visit two different dealerships. Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sal Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sales pitch. Great dealership. More

by jhamper Verified Customer Verified Customer

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Overall a good experience. Prompt follow up. Made occasional outreaches to us after understanding what we were looking for. Prompt follow up. Made occasional outreaches to us after understanding what we were looking for. More

by matthewesker Verified Customer Verified Customer

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