Collin Russell
Collin Russell at Ourisman Tri-State Subaru
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Collin Russell

New Car Sales Manager

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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23 Reviews
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23 Reviews

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23 Reviews of Collin Russell

March 14, 2024

Dealership Rating
Employee Rating

We've been going to Matt Slap for 30 somethin' years, ever since Zee was the manager. We have no intention of shopping elsewhere. "If it ain't broke don't fix it. More

by Sassy
Recommend Dealer
Yes

Other Employees Tagged: Ben Slap, Nick V, Greg Winter, Gregory C. , Ellen, Serena Saul.

Mar 15, 2024

Ourisman Tri-State Subaru responded

We're so glad to have earned your trust at Matt Slap Subaru! It's customers like you that make our job worthwhile. Here's to many more years of working together!

Mar 15, 2024

Sassy responded

Don't thank me, thank your excellent support staff. Especially: John who retired from the repair shop a few years ago, Ben, Zee , the long ago manager of Matt Slap who introduced us to the Subaru;and of late Serena, Ellen, and Saul (who did a splendid job detailing our car), and many others. And of course Debbie who left.Matt Slap a few years ago and who demonstrated all the gadgets and gizmos in our new car. You have an excellent support staff. Keep them!

March 01, 2023

Dealership Rating
Employee Rating

From start to finish, everyone has been so helpful, kind and thorough in making sure I got exactly what I wanted and needed. Highly recommend! More

by lindseycampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Montelongo

Mar 01, 2023

Ourisman Tri-State Subaru responded

Thank you for this great feedback, Lindsey. The Matt Slap Subaru team is glad to have you as a client!

January 21, 2023

Dealership Rating
Employee Rating

Dealership handled any issues I had and gave me a rental car on multiple occasions for when my car had to undergo recalls. More

by Pmartinez95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Montelongo

Jan 23, 2023

Ourisman Tri-State Subaru responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Matt Slap Subaru. Safe travels!

March 29, 2022

Dealership Rating
Employee Rating

We've used Matt Slap Subaru for 3 car purchases/leases, and we've always found everyone to be professional, warm, thorough, and fair. Shout-out especially to Colin Russell. More

by chrisc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2022

Ourisman Tri-State Subaru responded

Thanks for the great 5 star review! We're always happy to help!

October 29, 2021

Dealership Rating
Employee Rating

The purchase of my new Outback Touring XL was quick and easy. They gave me top dollar for my old outback and made the buying process pleasant. Collin Russell made the process fast and efficient. Thanks to More

by phershey21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Montelongo , Ashley Hendrix

Oct 29, 2021

Ourisman Tri-State Subaru responded

Thank you very much for the great feedback! We appreciate you coming to our dealership.

October 24, 2021

Dealership Rating
Employee Rating

Great communications, friendly and helpful staff. They found the best car for me without being the typical pushy sales staff More

by Travelnpam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory C. , Siani P

Oct 25, 2021

Ourisman Tri-State Subaru responded

Thanks for the excellent review! We appreciate the support.

May 14, 2021

Dealership Rating
Employee Rating

Love Matt slap, Collin always makes you feel like family. Helpful, friendly. Larry is awesome, customer is always first. Greg & Cloe all are a wonderful team ! More

by Fran Cebula
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory C. , Bill A, Larry Kidd, Larry , Cloe

May 14, 2021

Ourisman Tri-State Subaru responded

Thank you so much for the kind words, Fran! Our team is always happy to assist!

March 23, 2021

Dealership Rating
Employee Rating

I CAME, I BOUGHT, I ENJOYED THE FOLKS THAT WORKED WITH ME, I DEPARTED IN MY NEW OUTBACK, A VERY HAPPY REPEAT CUSTOMER BRADLEY LEE - ELKTON MD. More

by Johanna Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fox , Cloe was excellent in explaining the interior graphics and settings

Mar 30, 2021

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We are happy to have you as a repeat Matt Slap Subaru customer! Enjoy your new Outback!

December 29, 2020

Dealership Rating
Employee Rating

Excellent service! Colin, Greg and Ashley were knowledgeable, caring, professional and friendly. Colin found me the right car at the right price, Greg made the financing part extremely bearable an More

by balbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory C. , Ashley

Jan 05, 2021

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback and 5-star review! We are so happy to hear we delivered such a great experience!

December 11, 2020

Dealership Rating
Employee Rating

Outstanding car and car buying experience, Thank you to Matt Slapp and salesman Collin. So so happy with my Subaru and I am enjoying the ride!! More

by Clrickards1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Dec 11, 2020

Ourisman Tri-State Subaru responded

We appreciate the excellent feedback! Our team is looking forward to your next visit! Enjoy your new Subaru!

1

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