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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 59

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
673 Reviews
4.8

673 Reviews

Write a Review

673 Reviews of Collin Romer

December 08, 2021

Dealership Rating
Employee Rating

Fantastic service in and out in no time to follow-up on recalls. Great job More

by Lanshark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

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Dec 10, 2021

Dana Ford Lincoln responded

We're happy to hear that the Dana Ford team gave you such excellent care during your service visit! Thank you for leaving us your five-star review! We look forward to seeing you again!

December 08, 2021

Dealership Rating
Employee Rating

Bought several cars from Dana , great prices great service. Actually looking to get my nextcfird from them again. More

by anthonymino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Dana Ford Lincoln responded

Thank you for trusting our team with your business, Anthony! We look forward to working with you again! -Dana Ford Team

December 05, 2021

Dealership Rating
Employee Rating

Friendly and fast service. Very helpful and accommodating. Would highly recommend going to this dealer More

by sdruggiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 08, 2021

Dana Ford Lincoln responded

Thank you for visiting our team here at Dana Ford! We appreciate your positive feedback and hope to see you again next time!

December 03, 2021

Dealership Rating
Employee Rating

2nd time return customer to this dealer I recommend to everyone who looking for great deal and service More

by ashghannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 06, 2021

Dana Ford Lincoln responded

We appreciate you taking the time to leave the Dana Ford team your fantastic feedback! Thank you for leaving your fantastic feedback!

December 03, 2021

Dealership Rating
Employee Rating

Very satisfied with the service department and sales department They make you feel special When you’re there More

by johnnyla61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

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Dec 03, 2021

Dana Ford Lincoln responded

Thank you for being a part of the Dana Ford family! We're grateful for your kind words and look forward to your next visit with us!

December 02, 2021

Dealership Rating
Employee Rating

I arrived early for service appointment .I was well I arrived early for service appointment . I was well greeted and was able to my Ranger right away.The service dept did a excellent job Thank them More

by rjrwkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 02, 2021

Dana Ford Lincoln responded

We're happy we could provide such excellent care to your Ranger! Thank you for rating Dana Ford five stars!

Dec 03, 2021

rjrwkt responded

Your very welcome

December 01, 2021

Dealership Rating
Employee Rating

Great job great people great service people there go out of way to really stratify you More

by marietirino
Recommend Dealer
Yes

Other Employees Tagged: Isaiahs Cedeno-Ramirez

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Dec 02, 2021

Dana Ford Lincoln responded

Thanks for sharing this wonderful feedback about our team! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Dana Ford!

November 30, 2021

Dealership Rating
Employee Rating

The best service on my car best people in service and shop car runs very good and no problem with car very satisfied More

by SINOMAD64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

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Dec 01, 2021

Dana Ford Lincoln responded

We appreciate you taking the time to leave Dana Ford this fantastic review! We're happy to hear we've made your visit so great! Thank you for being a customer!

November 29, 2021

Dealership Rating
Employee Rating

I will never go back to Dana motors again they had my car for a month and never called me. I had to call them More

by jimd1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 30, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of business are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

Dealership Rating
Employee Rating

No loaner for Lincoln Black label service depsite making appointment 2 months in advance. Gave list of items and several not attended to despite written description and multiple discussions. More

by douglasberkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Dec 02, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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