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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
506 Reviews
4.6

506 Reviews

Write a Review

506 Reviews of Collin Romer

February 09, 2025

Dealership Rating
Employee Rating

Great service. . Thank you Time saver with oil change right in from of my home! More

by elianaescarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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Feb 10, 2025

Dana Ford Lincoln responded

Hi Eliana, we're glad our service saved you time, and we look forward to helping you again at Dana Ford. We look forward to serving you again! Have a great ride!

February 04, 2025

Dealership Rating
Employee Rating

Unfortunately, we have least cars from here for years and the fact that when there was issue with this car and they were very unwilling to help or accommodate the fact that I needed a car to get around was u More

by jkl71906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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Feb 04, 2025

Dana Ford Lincoln responded

I'm sorry to hear about your recent experience. We strive to provide comprehensive support and assistance for all our customers, especially long-term ones such as yourself. Please reach out at your convenience so we can address the issue and find a solution together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 03, 2025

Dealership Rating
Employee Rating

Always a great experience. Joe is so helpful and makes it an easy experience. Thanks More

by JLSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Feb 03, 2025

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

January 30, 2025

Dealership Rating
Employee Rating

Dana Ford is very fortunate to have an employee like Collin Romer. Great service and extremely knowledgeable. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio

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Jan 31, 2025

Dana Ford Lincoln responded

Patrick, thank you for recognizing Collin's exceptional service at Dana Ford! We're glad to hear he made a positive impact on your experience.

January 27, 2025

Dealership Rating
Employee Rating

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace , Joseph Castera , Diana Latella

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Jan 27, 2025

Dana Ford Lincoln responded

Thank you for your feedback on your recent visit to Dana Ford. We apologize for the long wait time and appreciate your patience; we'll work on improving our efficiency to better serve you in the future!

January 24, 2025

Dealership Rating
Employee Rating

Great service very helpful and it was a speedy process. The service tech was great. More

by john_tranchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 24, 2025

Dana Ford Lincoln responded

Hi John, we're glad to hear the service was helpful and speedy, and that the tech took great care of you at Dana Ford. We look forward to serving you again! Have a great ride!

January 20, 2025

Dealership Rating
Employee Rating

Colin did a great job all around! Actually everyone I came in contact with was very professional. All around great job More

by rfioresrrcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Jace , Loaner dept did a great job

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Jan 20, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that Colin and the team provided professional service. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

January 19, 2025

Dealership Rating
Employee Rating

The overall experience at the dealership was excellent . My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella

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Jan 23, 2025

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was excellent and well-coordinated! Thank you for sharing this feedback, and Safe travels in your Lincoln!

January 19, 2025

Dealership Rating
Employee Rating

Very good communication and follow regarding vehicle status. Prompt completion time for all service scperformed More

by ltaf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 20, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with us! We're glad to hear that our team at Dana Ford provided excellent communication and prompt service. We appreciate your support and look forward to serving you again in the future! Safe travels!

January 19, 2025

Dealership Rating
Employee Rating

Great service, great atmosphere,honest,quick,clean,friendly would recommend it to anyone I know More

by nhw1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Dana Ford Lincoln responded

We're happy to hear you had a great experience and appreciate your recommendation. We look forward to serving you again at Dana Ford! Safe tarvels!

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