Collin Mello | Page 3

Bob Ferrando Ford responded

Thank you so much for the kind words and continued trust in our team! We truly appreciate the opportunity to service all of your vehicles, Ford or not. Providing friendly, knowledgeable, and trustworthy service is exactly what we strive for every day. Thanks again for being part of the Ferrando family!

Bob Ferrando Ford responded

Thank you for the outstanding review! We’re glad everything went smoothly, on time, and exactly as expected—that’s what we aim for every visit. It means a lot to know you trust us with all your service, warranty, and recall needs. We truly appreciate your loyalty and look forward to taking care of your truck for years to come! 🚗🔧💙 #TeamFerrando #CustomerFirst

Bob Ferrando Ford responded

We’re really sorry to hear this and disappointed we didn’t meet your expectations. That’s not the experience we aim to provide at Bob Ferrando Ford. We’d truly appreciate the opportunity to learn more about what happened and see if there’s a way to make things right. Please reach out to us directly at your convenience or message us with your contact information so a member of our management team can connect with you. Your feedback matters, and we’d value the chance to turn this around.

Bob Ferrando Ford responded

Thank you for the great review! We’re glad to hear Arlen and the team made your visit easy and worked around your schedule—that’s exactly the experience we aim to provide. We appreciate your business and look forward to helping you again whenever you need us! 🚗🔧 #TeamFerrando #CustomerFirst

Bob Ferrando Ford responded

Thank you for the great review! We’re glad we could have everything taken care of and ready for you right on time while you were away—that’s exactly the kind of convenience we aim to provide. We appreciate your trust in us and look forward to helping you again whenever you need! 🚗🔧 #TeamFerrando #CustomerFirst

Bob Ferrando Ford responded

Thank you so much for the incredible feedback and your continued trust in us! It means a lot to hear that our service department has earned your loyalty—that’s exactly what we strive for every day. We’re proud to have a team that’s friendly, knowledgeable, and always looking out for our customers’ best interests. We truly appreciate your support and look forward to taking care of you for many years to come! 🚗🔧💙 #TeamFerrando #CustomerFirst

Bob Ferrando Ford responded

Thank you for the great review! We’re glad to hear our team was upfront with pricing, prompt with the service, and treated you with courtesy—that’s exactly the experience we aim to provide. We appreciate your business and look forward to helping you again! 🚗🔧💙 #TeamFerrando #CustomerFirst

Bob Ferrando Ford responded

Thank you for the wonderful review! We truly appreciate your trust in Bob Ferrando Ford for your vehicle service. It means a lot to hear that our team has consistently provided you with dependable, friendly, and fairly priced service. Our goal is always to make every visit a positive experience, and we're grateful for the opportunity to continue taking care of you and your Ford. Thanks again for your support—we look forward to seeing you at your next visit! 🚗