Collin Mello

Prior to this visit I had the car in a couple of months earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. earlier for the same issue. Although I told them it was the same problem I was required to bring it back in before they could put it on the schedule. It was the same problem and they needed to order parts but it would be covered under the warranty. I had the option of leaving the car or I could bring it back when the part came in. Since they had no rentals available I picked the car up. The part came in the day before the holiday (Thursday) and was told that it could not be fixed for me to take the car out of town on Sunday. So $400+ later for a car rental, I dropped the car off and asked that it be ready that coming Friday as I would needed it to go out of town again. I was not happy when the serviceman said they would see what they could do but others were ahead of me. I felt that I should have been put on the schedule knowing the part was due, I was already out the $400 and shouldn’t have to rent a car a second time. I asked to speak with the supervisor who apologized and assured me the car would be ready when I returned and it was! More

by kcoleman3704 Verified Customer Verified Customer

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Always GREAT service at Ferrando’s! !!! Never try to oversell me as a customer! I’ll be back! !!! Never try to oversell me as a customer! I’ll be back! More

by JJNEWDAVIS Verified Customer Verified Customer

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Always good work, dependable and timely. I appreciate their courtesy and knowledge of vehicles and situations. I appreciate their courtesy and knowledge of vehicles and situations. More

by MARYELLENHULLEY Verified Customer Verified Customer

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Fast, friendly and helpful employees. They explain any service issues with honesty and my vehicle is completed when promised. They explain any service issues with honesty and my vehicle is completed when promised. More

by DMILLE3755 Verified Customer Verified Customer

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Great works from the company. They are knowledgeable and they are courteous. Thank you for your continuous service. They are knowledgeable and they are courteous. Thank you for your continuous service. More

by TOOTALL2 Verified Customer Verified Customer

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Always receive excellent derive at Ferrando John Barney ,the service manger is always very helpful and considerate to his customers Barney ,the service manger is always very helpful and considerate to his customers More

by steve.danowski Verified Customer Verified Customer

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Will always bring my car here to get it serviced. Very professional job. Will recommend this to everyone I know. Very professional job. Will recommend this to everyone I know. More

by ronibabs Verified Customer Verified Customer

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Bob Ferrando Ford always does a great job. I recommend them to all of my friends and family! I recommend them to all of my friends and family! More

by PDEDIONISIO Verified Customer Verified Customer

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Everything went well I called to check if something had been done and it was explained to me completely. been done and it was explained to me completely. More

by LBARRICKLOW Verified Customer Verified Customer

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Service techs are knowledgeable and professional I'll always trust them with the care of my vehicle 🇺🇸 always trust them with the care of my vehicle 🇺🇸 More

by Marko Verified Customer Verified Customer

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