Collin Mello
Collin Mello at Bob Ferrando Ford
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Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
284 Reviews
4.8

284 Reviews

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284 Reviews of Collin Mello

May 13, 2025

Dealership Rating
Employee Rating

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. More

by MASS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

May 11, 2025

Dealership Rating
Employee Rating

They fixed the issues even tho it had to go back a month later due to the same issues. The only thing I'm not happy about is that they broke the Joker that hangs from the mirror. Didn't say anything and we More

by jessicakutterna
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Workmanship
Service Time
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Recommend Dealer
Yes

May 08, 2025

Dealership Rating
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I continue to return to Ferrando's because they treat their customers right. I will most likely purchase my next vehicle from them because of the way they treat their customers. More

by PECASANE3
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 27, 2025

Dealership Rating
Employee Rating

Always prompt, friendly and professional. Bob Ferrando Ford got me in right away, too. They're a well oiled machine. More

by Tcorapi
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 21, 2025

Dealership Rating
Employee Rating

Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 16, 2025

Dealership Rating
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Good service and they are always very prompt. The service on the vehicle is done correctly and priced reasonable. More

by mikemike_spirito
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 13, 2025

Dealership Rating
Employee Rating

Other than having to pay for a bolt broken by the tech, they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to t More

by jcv818
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Do not know John Barney.

April 11, 2025

Dealership Rating
Employee Rating

It is always a pleasure to deal and work with these technicians. I wouldn’t trust my vehicle to anyone els e More

by HEYROSIE12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 06, 2025

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Employee Rating

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

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