Collin Mello

None better! Always kind, efficient and friendly. I wouldn't want to go anywhere else to have my car serviced. Always kind, efficient and friendly. I wouldn't want to go anywhere else to have my car serviced. More

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John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755 Verified Customer Verified Customer

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We noticed a large scratch on front bumper upon pickup after state inspection service. Notified manager immediately, said he would get back in touch in next two days , never did. Called the next week twic after state inspection service. Notified manager immediately, said he would get back in touch in next two days , never did. Called the next week twice and finally notified me he had video footage that it did not happen there and would email video to me, never did. Not good management. More

by Darin Verified Customer Verified Customer

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Did a good job replacing my battery and resetting the screen. The mechanic was very polite. screen. The mechanic was very polite. More

by CARL.ROZNOWSKI Verified Customer Verified Customer

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Great service appointment with Collin. Everything was explained well and my vehicle was finished before it was due. Collin is always great! Everything was explained well and my vehicle was finished before it was due. Collin is always great! More

by JoeS Verified Customer Verified Customer

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I went them for service of a ten year old vehicle. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. More

by hotfish711 Verified Customer Verified Customer

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Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible. should do to make your service appointment as enjoyable and efficient as possible. More

by Bjlux1973 Verified Customer Verified Customer

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Great dealership, very professional workers beside that there work is professional and done in a very reasonable time. there work is professional and done in a very reasonable time. More

by perrydennis1947 Verified Customer Verified Customer

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I was missing a bolt on the steering stabilizer after it was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that it had a coolant leak. I was told by the service writer that they don’t tell everyone everything that’s wrong with the vehicle. Since I was in for an oil change and fuel filters on my diesel truck that’s all they worried about. the service writer told me that people get mad when they nit pick every thing that’s wrong with the vehicle, and since my truck has almost 200k miles they weren’t concerned. A coolant leak is something that a customer would want to know about. Since they don’t seem concerned with serious problems on customers vehicles I will take my truck elsewhere for service. I will likely not take my truck to Ford any longer. I have used ford for 90% of the services I have had done to it and that ends with this experience. If I do go back to a ford dealer for service I will not take it back to Ferrando. More

by MLCOLLIER24 Verified Customer Verified Customer

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Courtesy and efficiency from start to finish. Extremely pleased with the process and the entire Ferrando crew. Extremely pleased with the process and the entire Ferrando crew. More

by Jim Verified Customer Verified Customer

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