Collin Gregory
Collin Gregory at Gallatin Chrysler Dodge Jeep Ram

Collin Gregory

Service Advisor

Gallatin Chrysler Dodge Jeep Ram

1290 Nashville Pike
Gallatin, TN 37066

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3 Reviews
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3 Reviews

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3 Reviews of Collin Gregory

May 31, 2025

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Employee Rating

Service manager couldn’t be bothered to return a call after 3 messages were left. Dealership changed owners and new owners won’t honor the lifetime powertrain warranty from the previous owner. More

by sillymom22-shop
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Gallatin Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the communication issues and warranty concerns you've experienced. We strive for seamless transitions during ownership changes, so it's disappointing to learn we've fallen short here. Please reach out directly so we can address your situation more thoroughly and find a resolution that works for you. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

May 31, 2025

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Employee Rating

The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great More

by SCOLEY@NCTC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that the service department, especially Collin, continues to meet your expectations at Gallatin Chrysler Dodge Jeep Ram. We appreciate your input on the sales department and will take it into consideration as we strive to improve under new ownership.

May 27, 2025

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Employee Rating

Needed an oil change for my Ram. Scheduling was easy, I was first in line, was out in less than an hour. Only complaint was I had found a coupon on their website to discount the pr More

by nsvlbimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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