
Collin Floyd
Assistant Service Manager
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
13 Reviews
Write a Review13 Reviews of Collin Floyd
July 16, 2025
Colin Floyd was very professional throughout the entire service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up i service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up in a timely manner. The team at the rental car desk was also very professional. I am sorry to see him leave Germain Toyota but I will continue to bring my vehicles for service to this location. More
July 05, 2025
I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my s the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate. More
Other Employees Tagged: Administrative Office , Daisha Battle
July 03, 2025
The dealership was clean. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. More
June 21, 2025
Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, Marcello Frustaci, went the extra step to get my truck back. More
Other Employees Tagged: Gary Pratt, Marcello Frustaci, Jordyn Newman
May 20, 2025
Collin was extremely helpful, easy to work with, diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I' diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I'm gonna ask for Collin specifically. More
March 14, 2025
Always a pleasure going to Germain Toyota for all my service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. More