Collin Floyd

Colin Floyd was very professional throughout the entire service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up i service experience on my vehicle. He was thorough in his explanations. When he did not know something, he tracked down the answer and followed up in a timely manner. The team at the rental car desk was also very professional. I am sorry to see him leave Germain Toyota but I will continue to bring my vehicles for service to this location. More

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The employees were friendly and helpful. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. After 30 years of driving Toyota vehicles, Germain is my first choice in a dealership. More

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I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my s the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate. More

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The dealership was clean. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. More

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Colin Floyd was an excellent representative of Germain Toyota on Scarborough Road during my recent visit for RAV-4 service. Toyota on Scarborough Road during my recent visit for RAV-4 service. More

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Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, Marcello Frustaci, went the extra step to get my truck back. More

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Collin was extremely helpful, easy to work with, diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I' diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I'm gonna ask for Collin specifically. More

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Collin Floyd was very kind, helpful and understanding to me. I had a great experience. me. I had a great experience. More

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Colin Floyd at Germain Toyota was very helpful. He is very knowledgeable and personable. Germain service is excellent. He is very knowledgeable and personable. Germain service is excellent. More

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Always a pleasure going to Germain Toyota for all my service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. More

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