Collette Marceau
Collette Marceau at North End Mazda

Collette Marceau | Page 2

Service Manager

North End Mazda

747 Chase Rd
Lunenburg, MA 01462

4.9
476 Reviews
4.9

476 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

476 Reviews of Collette Marceau

June 07, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful! Want to thank everyone who has been part of my car purchasing experience. More

by akoulax7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2026

North End Mazda responded

We’re glad to hear how friendly and helpful everyone was during your Mazda CX-50 purchase. Jason, Mark, Michael, Collette, Nick and Andrew appreciate your thanks and wish you many enjoyable miles in your new ride. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

June 05, 2026

Dealership Rating
Employee Rating

great place, very professional, and seem to be honest I would refer my friends and family here. More

by qbus3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

North End Mazda responded

We appreciate you trusting us with your Mazda3 service and recommending us to friends and family. Collette is thrilled our honesty and professionalism made a positive impact and looks forward to serving you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

May 25, 2026

Dealership Rating
Employee Rating

All the service staff are very professional and friendly. During my most recent visit, a significant complication was encountered. The staff at North End handled this quite efficiently and considerately. More

by lj27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 25, 2026

North End Mazda responded

Hello, thanks for noting how professional and friendly our service team was during your recent Mazda service. Collette is pleased we could resolve that complication efficiently and thoughtfully. Let us know if you need anything else down the road. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

May 01, 2026

Dealership Rating
Employee Rating

Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not More

by M&Mlydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

North End Mazda responded

Thank you for bringing this to our attention. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your earliest convenience. Thank you! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 27, 2026

Dealership Rating
Employee Rating

Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked More

by roderick.rodriguez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

North End Mazda responded

We’re delighted you felt welcomed from the moment you arrived. It’s rewarding to know our inspection of your Mazda CX-50 identified important items and that Jason’s front desk support kept you at ease. We appreciate your trust in our service and hope to assist you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 24, 2026

Dealership Rating
Employee Rating

Quick polite service and kept appointment time. Maintenance performed as expected in a particularly like the video review More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

North End Mazda responded

Thank you for noting our prompt and courteous care while keeping your appointment on time. We’re glad Collette and our team provided the maintenance you expected and that the video review was helpful. We appreciate your trust in Mazda and look forward to assisting you on your next visit. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 16, 2026

Dealership Rating
Employee Rating

Collette and Chase at Lunenburg North End Mazda are the best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able More

by Birdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson , Alex Maillet

Apr 16, 2026

North End Mazda responded

Thank you for sharing your great experience with your CX-30 service. Collette and our service team appreciate your kind words. We’re glad the loaner option and smooth process made your visit convenient. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 06, 2026

Dealership Rating
Employee Rating

Fast and efficient service. Great communication on issues found and proposed resolutions. Consistently pleased by North End! More

by BILLGILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Maillet

Apr 06, 2026

North End Mazda responded

We appreciate your 5-star rating and are glad you found our service fast and efficient with clear communication on the issues and proposed solutions. Thank you for trusting us with your Mazda CX-5, and we look forward to working with you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 02, 2026

Dealership Rating
Employee Rating

The dealership has always been very accommodating to my schedule. They are very thorough doing the work requested. So far I am able to give them my trust to work on my vehicle. More

by ddirusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase

Apr 02, 2026

North End Mazda responded

Thanks for trusting our team with your Mazda CX-5. We’re glad scheduling has fit your needs and that our work has felt thorough. Feel free to reach out to Collette if there’s anything else we can assist you with. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

March 17, 2026

Dealership Rating
Employee Rating

Very welcoming and extremely helpful. Employees made sure we were taken care of in a timely manner. Would definitely recommend if you’re in the market for a new car! More

by johnnyxjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson , Tom Liddle, Alex Maillet

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