Colin Schellenberg

GMC of Santa Monica is literally a joke. I planned ahead for an extended test drive, confirmed multiple times, and everything seemed set. But the moment I arrived, the manager, Collin, came I planned ahead for an extended test drive, confirmed multiple times, and everything seemed set. But the moment I arrived, the manager, Collin, came up to me and said, “This is not a rental place. If it was, then we’d just give out cars.” Seriously? After all that planning? Fine, whatever. I figured I’d still test drive and get a quote. Then they hit me with $1,700/month with $3K down … for a Hummer EV. Excuse me, what? That’s beyond ridiculous. Absolutely terrible experience—zero professionalism, zero customer service. Don’t waste your More

Report | Print

Buying our new Yukon XL from Santa Monica Buick GMC was a breeze. We live in Orange County and they happily worked up a deal with us over the phone with very little headache, so all we had to do was drive up breeze. We live in Orange County and they happily worked up a deal with us over the phone with very little headache, so all we had to do was drive up, sign the papers, and trade vehicles. They were honest, made us a great deal on the Yukon, and gave us a fair price on our trade-in. They also fulfilled a number of small requests we asked for without hesitation, and honestly, everyone that helped us was just very nice and genuine. I’d definitely recommend this dealership to my family and friends and we will be back for any future car needs! Thank you to the entire team for making our car buying experience so pleasant. More

Report | Print

Grateful for Don and the entire dealership team. Made the impossible happen and respected my financial limits without pushing. Did not play any games and was extremely hospitable. If you want qualit Made the impossible happen and respected my financial limits without pushing. Did not play any games and was extremely hospitable. If you want quality service and great deal, Don And his team has got you 100% covered. He might have been more happy than I was when we were taking a look at the car. Great guy and honorable team. Highly recommend this dealership. Thank you and god bless to you all!!! More

Report | Print

Purchased a few cars from a Santa Monica Buick GMC in the last few years and always had my service there. Very satisfied with the sales and services department great people to work with last few years and always had my service there. Very satisfied with the sales and services department great people to work with More

Report | Print

Hello Colin, I just want to state all my gratitude for all the help and the GREAT! service and professionalism of all the personal from the management to my sales man Hunter and Araceli in finance on get all the help and the GREAT! service and professionalism of all the personal from the management to my sales man Hunter and Araceli in finance on getting me this AMAZING DEAL GMC AT4. I LOVE IT! Thanks for making this possible My sincere thanks. Jose Sanchez More

Report | Print

I bought my car on Dec 17, 2021 brand new a 2022 and I still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for still can not register my vehicle or get my tag cause DMV says they submitted my car as paid in full but it isn't I'm financing 30,000 I'm paying for a car I can not drive two managers later and they fired the 2nd one too. I can't start over again with a new manager. I'm exhausted frustrated and this has ruined my life. I have lost money cause I can't drive the vehicle for work and my life is going to xxxx and this dealership has done nothing to help me in the year and 7 months I have had the vehicle. It's a nightmare that won't end. Do not deal with this company they are horrible and are now on their 3 rd manager. All idiots and scammers from start to finish. Hiring a attorney to File a law suite and complaint with State Attorney tomorrow. I'm done dealing with this. The stress is unreal. Don’t fall for their phony replies you will never hear from them after they screw you over More

Report | Print