Colin Perell
Colin Perell at Volkswagen of Nanuet
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Colin Perell

Customer Relations Manager

Volkswagen of Nanuet

6 Hutton Ave
Nanuet, NY 10954

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4.5
19 Reviews

Colin Perell, Customer Relations cperell@vwnanuet.com 845-285-3400 EXT: 3347 Colin Perell is Customer Relations Manager at Volkswagen of Nanuet. His role at the dealership is in ensuring a great experience for each and every customer. A Rockland native, Colin comes into the Volkswagen family from more than a decade of experience in the hospitality world. He managed, and was in charge of event planning, at multiple restaurants and pubs throughout Rockland, Westchester & Brooklyn. Colin started at the bottom and proved himself humbly through the ranks with hard work, dedication and loyalty. He brings that same dedication to the highest standard of customer satisfaction and family-oriented contentment to you and yours here at Volkswagen of Nanuet. Colin's is a presence you will come to know and trust here at our local community VW.

Languages Spoken

English English

Employee Video

4.5

19 Reviews

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19 Reviews of Colin Perell

February 27, 2025

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Employee Rating

All I can really say is that: Salesman Jashua Martinez was warm, attentive, patient caring and understanding. Sales Manager James was straightforward and clear. General Sales Manager More

by Bilicito69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jashua Martinez, Wendy Estrella , Vanessa at Internet Sales

Feb 28, 2025

Volkswagen of Nanuet responded

Thank you for sharing your experience with us at Volkswagen of Nanuet! We're delighted to hear that Jashua, James, and Colin provided such attentive and straightforward service. Enjoy your new vehicle!

February 27, 2025

Dealership Rating
Employee Rating

All I can really say is that: Salesman Jashua Martinez was warm, attentive, patient, caring and understanding. Sales Manager James was straightforward and clear. General Sales Manage More

by Bilicito69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jashua Martinez, Wendy Estrella , Vanessa in Internet Sales

Feb 28, 2025

Volkswagen of Nanuet responded

Thank you for sharing your experience with us at Volkswagen of Nanuet! We're delighted to hear that Jashua, James, Colin, and Wendy provided such attentive and efficient service. Enjoy your new vehicle!

January 10, 2025

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The guy lies and lies he has no idea was is customer service the worse experience ever dealing with a car dealership More

by omargaleas
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Recommend Dealer
No
Jan 13, 2025

Volkswagen of Nanuet responded

Omar, we're sorry to hear about your experience. We strive for honesty and excellent customer service, so it's concerning to receive this feedback. Please reach out directly so we can address your concerns. Thank you, Colin Perell - Customer Care Specialist - (845) 285-3400

December 20, 2024

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I recently had the pleasure of leasing a car for my mother-in-law from Volkswagen Nanuet, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, th More

by Melshafie907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Alvarez , Amir amd other Colin

Dec 23, 2024

Volkswagen of Nanuet responded

Thank you for sharing your fantastic experience with us at Volkswagen of Nanuet! We're delighted to hear that Crystal, Colin, and Amir made the leasing process smooth and enjoyable. Your kind words mean a lot to our team. Enjoy your new car!

September 15, 2024

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The customer service was excellent. Crystal's assistance and knowledge were key. I've had very bad experiences prior and expressed my concerns to her, and she took her time and got me a More

by ebonyjones_80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Volkswagen of Nanuet responded

We're delighted to hear that Crystal provided excellent service and addressed your concerns at Volkswagen of Nanuet. Thank you for sharing your positive experience, and enjoy the great deal!

July 30, 2024

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No xx just came in made my purchase no games and then vroom vroom away I went More

by StgrscttmonteStG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2024

Volkswagen of Nanuet responded

Thank you for leaving Volkswagen of Nanuet a five-star review! We are thrilled that you had a great buying experience.

May 28, 2024

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I went in to test drive a 2013 Dodge Ram 1500. There was an engine light on and I noted to the salesperson that the engine didn't feel right. Towards the end of the 5 minute drive, the engine cu More

by gary.feinstein
Recommend Dealer
No

Other Employees Tagged: Allen Yarber

May 28, 2024

Volkswagen of Nanuet responded

Gary, we're sorry to hear about your experience with your vehicle. Safety is our priority, and we assure you we are committed to providing top-quality products. This feedback is concerning to receive. We'd like to step in and address your comments directly. If you are willing, please reach out to us when you are available. Thank you, Customer Care Team - CustomerCare@VWNanuet.com

May 28, 2024

gary.feinstein responded

P.S. Part of being a Manager, is the ability to be responsible for not just sales numbers. If a vehicle is clearly unsafe for driving, it should not be sold by your dealership. At the very least a simple acknowledgement from you that safety trumps everything else, would have been the right thing to do. DO BETTER!

May 28, 2024

gary.feinstein responded

You have my number. Not sure who is going to respond as the Sales Manager made it clear on the dealerships stance on selling used cars. Let the buyer Beware. Smh

May 28, 2024

gary.feinstein responded

Having the same person contact me to ask me what I want to do then proceed to talk over me is probably not the best way to facilitate anything. Just saying. Oh and thanks for the quote. No thanks.

May 28, 2024

gary.feinstein responded

Please suspend any further test drives on the vehicle until a licensed mechanic put it through a complete a safety inspection.

May 06, 2024

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What an INCREDIBLE "6", not 5 STAR experience at Volkswagen of Nanuet!!! From my product specialist, Ms. Crystal Alvarez; her mgr Colin who approved the deal I said "Yes" to; to Chris who under More

by VW Jim
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Crystal Alvarez , Chris Wilson

May 06, 2024

Volkswagen of Nanuet responded

We're over the moon to know you had such a fantastic experience with our team at Volkswagen of Nanuet! Your kind words about Crystal, Colin, Chris, and Fred are greatly appreciated. Enjoy your new Atlas - we'll be here for any support you need in the future!

April 08, 2024

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Worked with us on a trade prior to seeing the car. We downplayed the dent, front grille and Condition of body. They came to a number that we were all happy with. George James and Colin all worked More

by Tom
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: George Yuret, James Deutschkron

Apr 09, 2024

Volkswagen of Nanuet responded

Tom, it's great to know that George, James and Colin were able to help you with your trade at Volkswagen of Nanuet. We're all about making sure our customers are satisfied! Thanks for the review.

April 04, 2024

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Goerge made this whole process seamless. He answered each and every question I had promptly. The financial process was seamless and quick. I would highly recommend this dealer in the future. More

by Robg525
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: George Yuret , Leslie Rodriguez

Apr 05, 2024

Volkswagen of Nanuet responded

We're ecstatic to know that George and our team at Volkswagen of Nanuet were able to make your experience seamless! Your recommendation means a lot. Enjoy the ride!

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