Colin Ayers
Colin Ayers at Herb Chambers Volvo Cars Norwood

Colin Ayers

Service Advisor

Herb Chambers Volvo Cars Norwood

1120 Providence Highway
Norwood, MA 02062

5.0
381 Reviews
5.0

381 Reviews

Write a Review

381 Reviews of Colin Ayers

November 22, 2025

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Employee Rating

Thorough. Accomodating. Took a long time to get an appointment. Staff was helpful and attentive. More

by Grammie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your feedback! We’re glad to hear our team was helpful and attentive. We appreciate your patience with the scheduling process and will continue working to improve appointment availability. - Herb Chambers Volvo Cars Norwood

November 18, 2025

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I was welcomed to the dealer I have as listened carefully about what I had to say I was explained about the service I was offered coffee and muffins I had to wait for a reasonable amount of t More

by mature81
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Recommend Dealer
Yes
Nov 19, 2025

Herb Chambers Volvo Cars Norwood responded

We’re glad to hear you felt welcomed and well-informed during your visit! We look forward to seeing you again and providing the same great service! - Herb Chambers Volvo Cars Norwood

November 15, 2025

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I brought my fleet vehicle in for scheduled maintenance for the second time since receiving it. The service was prompt and through. More

by n8lyhappy
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Service Time
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Recommend Dealer
Yes
Nov 17, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for your fantastic review! We appreciate your repeat business and we hope you continue to choose Herb Chambers Volvo Cars Norwood for your future auto needs. Take care!

November 14, 2025

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Excellent customer service and care. Nicole was attentive and helpful. The waiting area was comfortable and accommodating. More

by Dchis67
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Recommend Dealer
Yes

Other Employees Tagged: Nicole

Nov 14, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for the fantastic review! We're glad Nicole provided attentive service and that you were comfortable in our waiting area. We look forward to seeing you again at Herb Chambers Volvo Cars Norwood! Safe travels!

November 13, 2025

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My service experience was more than satisfactory. Collin coordinated the service and explained what was being done. Before I left he made sure to answer all my questions. He is truly an asset to the More

by Marjoriemcac
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Recommend Dealer
Yes
Nov 14, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience with Collin and the team! We appreciate your support and hope to see you again at Herb Chambers Volvo Cars Norwood. Safe travels!

November 12, 2025

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Very attentive customer service. Technician spent considerable time with me reviewing and fixing Bluetooth in car that I could not access. Service person directed me kindly to him More

by Lainey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Delaney, technician David

Nov 13, 2025

Herb Chambers Volvo Cars Norwood responded

Lainey, thank you for sharing your feedback! We're glad our team at Herb Chambers Volvo Cars Norwood could assist with your Bluetooth issue. We regret any difficulty you experienced reaching us by phone and will be sure to share this feedback with the Service Department. See you next time!

October 18, 2025

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Employee Rating

Colin is an outstanding member of the Herb Chambers Volvo staff. He’s very professional, helpful, and friendly. We are very happy with our choice. More

by John Hoffman
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Recommend Dealer
Yes

Other Employees Tagged: Anastasiia Riabova

Oct 21, 2025

Herb Chambers Volvo Cars Norwood responded

John, it's fantastic to hear Colin made your experience a great one at Herb Chambers Volvo Cars Norwood. We appreciate your business and your feedback!

October 17, 2025

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Colin Ayer’s is just the best. He’s honest, forthright and always strives to give excellent service and a fair price. More

by Bells0404
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Recommend Dealer
Yes
Oct 20, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind words! We're thrilled to hear Colin provided such honest and exceptional service. We’re proud to have him on our team and grateful for your recommendation! - Herb Chambers Volvo Cars Norwood

October 14, 2025

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Employee Rating

Colin took me in even I didn’t have an appointment It was a small job and was done in no time I even got a complimentary wash thanks for your attentive service More

by jlussm
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience with Colin and the team! Here at Herb Chambers Volvo Cars Norwood, we were happy to assist with your repair and a complimentary car wash. We hope to see you back again down the road!

October 12, 2025

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Employee Rating

Service was excellent. Everyone was professional. I did not go to the dealership with the expectation of leasing a vehicle, but it worked out such that. It was a very good More

by jhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your experience with us! It sounds like our team went above and beyond to assist you here at Herb Chambers Volvo Cars Norwood. We can't wait to see you again!

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