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Cole Kelley
Cole Kelley at Niello Volvo Cars Sacramento

Cole Kelley

Sales Consultant

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.8
21 Reviews
4.8

21 Reviews

Write a Review

21 Reviews of Cole Kelley

February 15, 2026

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Employee Rating

Easy fast straightforward knowledgeable understanding quick trustworthy reliable customer service care support nice pleasant luxury More

by Chavez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark

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Feb 15, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled to hear the process was straightforward and that our team provided reliable, knowledgeable support. Thank you for choosing a Volvo XC90 and for noting the attentive, pleasant service. Enjoy your luxury ride and let us know whenever you need assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

February 15, 2026

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Employee Rating

Went twice, first to test drive the vehicle and then to purchase it a week later. Cole was very helpful and able to answer most of my questions over the phone which helped me make my purchase decision. Raj More

by ACO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rajvir Randhawa

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Feb 15, 2026

Niello Volvo Cars Sacramento responded

It was a pleasure to assist you twice and we’re glad Cole’s phone support helped guide your decision. Rajvir’s patience during the purchase eased the process. Congratulations on your Chevrolet Bolt EUV and thank you for choosing us. TJ Upton General Manager tupton@niello.com (916) 245-2231

January 30, 2026

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We saw the car online. Had been looking for a while. Set appointment and went and test drove it. Feel I got a good deal and interest rate. Love the car. The team w More

by BLADEJOB101
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey

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Jan 30, 2026

Niello Volvo Cars Sacramento responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer. TJ Upton General Manager tupton@niello.com (916) 245-2231

January 27, 2026

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I just bought the car, but so far I'm a fan of Cole and Carl. More

by MAHALA
Recommend Dealer
Yes

Other Employees Tagged: Carl

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Jan 27, 2026

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 04, 2026

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Everyone was so helpful, knowledgeable and honest. I had the best experience here and would recommend anyone working with them. More

by LABOSS87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Justin Frey, Andrew Clark, Jorgen Eiremo, Jessica LeClerc, RJ Moore , Edward Higgins

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Jan 04, 2026

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

December 05, 2025

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Service was really great and Cole was awesome to work with. Very knowledgable and nice More

by SYDNEYJANEDAVIS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow

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Dec 05, 2025

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 23, 2025

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Everyone was very accommodating and helpful and I was able to purchase a car that day, which was ideal for my situation. More

by PETRASUE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark

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Nov 23, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

November 07, 2025

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Matthew in the service department is phenomenal. Very attentive and thorough. Reasonable pricing. Fast turnaround times. Can't thank him enough. Niello's sales team is great as well; Cole, RJ, Luke. More

by ERICP2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery, Brian Bladow, RJ Moore , TR

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Nov 07, 2025

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 15, 2025

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Employee Rating

Wonderful experience, no stress at all. Will be back for pur next vehicle purchase for sure! More

by JENELLEHALLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark

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Sep 15, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 07, 2025

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Employee Rating

The first 2 hrs were efficient. The last 2 1/2 hrs dragged on. It was late in the day , so our inservice on the vehicle was too fast and incomplete. Love the car, though. More

by SPILUSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Bladow, RJ Moore

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Sep 08, 2025

Niello Volvo Cars Sacramento responded

Thank you for your review. Please don't hesitate to reach out to us directly if you need further assistance, or if you would like to discuss these issues in more detail. We truly appreciate the opportunity to do business with you and thank for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

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