Cole Gilmore

Everyone was very helpful, polite, and got us in our new car in record time. car in record time. More

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My initial experience when leasing the car was fine. Kelly was helpful and easy to work with. Service was acceptable through the lease. Near the end of the lease they emailed me to buy the car. I Kelly was helpful and easy to work with. Service was acceptable through the lease. Near the end of the lease they emailed me to buy the car. I tried many times to call after the email and nobody answered their phone. I finally used Kelly’s cell. They said they would take the car early and it would be a wash. Then they called a day later to tell me I would have to pay a $1600 fee. I decided to accept even though they said it would cost nothing. I made arrangements to deliver the car and made arrangements with another dealer to buy their car. When I went in we signed the paperwork. I gave them the check. Then we went to sign the odometer statement and we were told they now couldn’t do the deal and I would have to buy out my remaining payments. I believe when you make a commitment, even a verbal commitment, you honor it. We will see if they honor theirs. Their sales manager Cole was very aggressive during the conversation. He clearly isn’t one who cares about building a customer for life. I lease two luxury cars every few years and go where I feel appreciated. A deal that was supposed to be an even deal, at their request, may now cost me $2600. Not ok. Update - after my initial review the sales manager, Cole, decided he didn’t like my review. So he said we shouldn’t do business together. Fair enough. I feel the same way. So I picked up my vehicle and now have two vehicles for the next two months. If you decide to do business with this organization make sure everything is in writing and don’t count on their word. More

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Jeff Callies & Scott Peterson went above and beyond to help us select the 23' Lincoln Navigator. Originally we were in the market for a 23' Expedition. Theiy were patient, answered all our question's, an help us select the 23' Lincoln Navigator. Originally we were in the market for a 23' Expedition. Theiy were patient, answered all our question's, and provided us with "White Glove" treatment is so appreciated and so rare in today's society of minimal personal interaction by the corporate owned mega dealers. Cole Gilmore assisted with making the numbers work for everyone. Fair price, great customer service - tribute to Jack Terhar for creating a culture of caring and emphasizing that without customers they have no business. More

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Dealership was a little hard to find but well worth the effort. Friendly, knowledgeable, realistic, price was right, will return. First class staff and management. effort. Friendly, knowledgeable, realistic, price was right, will return. First class staff and management. More

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Outstanding experience, Friendly and Professional! Jeff and the entire team at Sill-Terhar made our car buying experience so easy and enjoyable it was like a dream! We just endured a traumatic car acci Jeff and the entire team at Sill-Terhar made our car buying experience so easy and enjoyable it was like a dream! We just endured a traumatic car accident and the anxiety of buying a car was overwhelming. We got treated like friends from the first introduction and they went above and beyond to meet our needs to make sure we were satisfied with our purchase. I know we got a steal and I will be telling everyone where to go for their dream car!! Thank you for bringing us peace of mind and happiness again!! Leyna Jenkins More

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Great place to buy I purchased a used F250 from Chloe, she was great to work with and the process was easy and fast. I had to have some service work done on the unit and I purchased a used F250 from Chloe, she was great to work with and the process was easy and fast. I had to have some service work done on the unit and she helped me from start to finish. I also want to say thank you to Nick the service advisor that helped me with my service work he has gone above the call of duty to help with the repairs. Also would like to say thank you to the tech Eric he is one of the boots on the ground that does not receive much thanks form the guest. I would recommend this Dealer to anyone that is looking to buy or service a unit. They can be trusted and are very Honest. More

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