Colby Hutson
Colby Hutson at McGavock Nissan Lubbock

Colby Hutson

Sales & Leasing Professional

McGavock Nissan Lubbock

6312 Milwaukee Ave
Lubbock, TX 79424

Contact Me
4.3
42 Reviews

Dealership Experience

13 yrs

Industry Experience

13 yrs

4.3

42 Reviews

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42 Reviews of Colby Hutson

June 19, 2025

Dealership Rating
Employee Rating

They sell you an expensive car and when you need to go to the service department everyone in the service department is extremely rude except for the two ladies that work there, the salesperson is of no help More

by Noneya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 19, 2025

McGavock Nissan Lubbock responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our service department. That’s not the level of care we aim to provide especially to a loyal customer who has purchased multiple vehicles with us. Your experience matters, and we’re disappointed to hear you felt like an inconvenience. We’re glad to hear the two ladies in service left a positive impression, but we want every team member to reflect the same level of courtesy and professionalism. We’d appreciate the opportunity to learn more about what happened and try to make things right. Please reach out to our management team directly at gabby.martin@mcgavocknissan.com so we can follow up and address your concerns. We value your business and hope to regain your trust. Again, we apologize.

August 01, 2024

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Employee Rating

Great selection of vehicles! Sales people are friendly, professional, and attentive. Would definitely recommend to family and friends! More

by RudyRonquillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

McGavock Nissan Lubbock responded

Thank you, Rudy for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Dealership Rating
Employee Rating

Great customer service at my recent scheduled service visit on my 2024 Nissan Frontier Pro4X More

by stopper.prompt.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Crystal Bruner, Patrick Helm , Zach Westerman

Jul 12, 2024

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great experience with us! Thank you!

April 22, 2024

Dealership Rating
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Great place to do business, very helpful staff, great sales and service department. Happy that we purchased new Nissans from this dealership! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Wever, James Lyon, Jonathan Trevino, Patrick Helm, Brent McGavock , Zach Westerman, Richard Williams

Jul 12, 2024

McGavock Nissan Lubbock responded

We are so glad to hear that you had a great car buying experience with us! Thank you!

March 09, 2024

Dealership Rating
Employee Rating

I was called twice by their service department asking me to bring our vehicle for its “initial” service. Once I brought it in I was asked what service I was needing. I told them “what ever you guys do on th More

by Mose1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Lyon, Crystal Bruner, Patrick Helm , Zach Westerman

January 30, 2024

Dealership Rating
Employee Rating

Great service! Got me right in and then they went over everything they did to my car. All employees are all very friendly. More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Jonathan Trevino, Crystal Bruner, Patrick Helm , Zach Westerman, Richard Williams

November 17, 2023

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Employee Rating

Nissan is a good dealership. Have an excellent performance. Employees are so kind and have good performance. More

by leteciaayanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Crystal Bruner, Patrick Helm , Zach Westerman

November 10, 2023

Dealership Rating
Employee Rating

I have purchased seven Nissans from McGavock. I have always used their service department and gotten exceptional service. The employees are courteous, knowledgeable, and efficient. I only have go More

by m38968167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Wever, James Lyon, Brent McGavock , Richard Williams

October 03, 2023

Dealership Rating
Employee Rating

McGavock Nissan service department is always willing to listen to my problems. They repair my car in a timely manner. More

by sanaeallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 17, 2023

Dealership Rating
Employee Rating

Nissan in Lubbock, Texas is the best dealership I’ve been to everyone. There was nice answered all her questions and we were satisfied thank you everyone at Nissan. More

by Ramtipsy51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Lyon, Crystal Bruner, Patrick Helm , Zach Westerman

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