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Colby Fiedler
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52 Reviews
I was originally was in the restaurant industry for 9 years and 6 years in JFK at a steakhouse called Bobby Vans. I developed a love for serving people & customer service through my years. I became a certified trainer & had a lot of success in building up the team over the years. During the shutdowns, I lost my job and was confused on what to do next. I found my self in a smaller personal car store named "Toyota of Massapequa" I had no car knowledge experience and was not a "car guy" at all. The first 4 months was difficult /overwhelming. I almost gave up several times. It didn't click until I realized that serving tables in a restaurant & helping clients find a new car are a lot more similar than one would think! I would always tell my on coming staff that " anybody can eat anywhere but what's going to make them come back to you? It's going to your deep knowledge of the menu & the experience you give" I pride myself on my Toyota product knowledge & giving a great experience.
Read moreDealership Experience
4 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Specialties & Trainings
Hybrid Vehicles
General Toyota Product Knowledge
Languages Spoken
English
Employee Video
52 Reviews
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52 Reviews of Colby Fiedler
October 05, 2024
Colby was easy to work with and stayed in communication with me as we looked for a specific vehicle. He made the process of getting a car easy. I highly recommend him next time you are in the dealership. with me as we looked for a specific vehicle. He made the process of getting a car easy. I highly recommend him next time you are in the dealership. More
by Professorarivera
September 17, 2024
Colby went out of his way to make sure I was getting the best car in my price range and helped with getting the car home as well. best car in my price range and helped with getting the car home as well. More
by Pasqu605
Other Employees Tagged: Kartik Gulati , Justin Awe
September 07, 2024
As a first time car buyer, I was a bit anxious and cautious especially with all the horror stories you find online about buying a car. Colby was patient and upfront with all the information I needed. cautious especially with all the horror stories you find online about buying a car. Colby was patient and upfront with all the information I needed. He understood what we were looking for, offered and thoroughly explained all our available options. Colby promptly returned my calls when I had questions and made the whole process smooth. The staff were polite and friendly making sure I was attended to. Any staff nearby would promptly open the door for you if they saw you Entering/Exiting. I'm thankful that my first car purchase was a positive one. More
by 1wayneshen
September 04, 2024
I had a very pleasant experience purchasing my new car from Toyota of Massapequa. Colby was extremely helpful in pointing out the new features of the car and even sat with me to learn how to operate the v from Toyota of Massapequa. Colby was extremely helpful in pointing out the new features of the car and even sat with me to learn how to operate the vehicle. The staff was very friendly and made the car purchase a pleasant experience. More
by AB
Other Employees Tagged: Aziz Mohammad
September 01, 2024
Colby sat with me to help me select the trim levels of the 4runner I ordered. He was patient, friendly, and upfront. He kept me informed on the progress of the vehicle up to the day it came into the deal the 4runner I ordered. He was patient, friendly, and upfront. He kept me informed on the progress of the vehicle up to the day it came into the dealership. Colby and the staff were knowledgeable and made it a fun and exciting experience. More
by Peter B
August 03, 2024
Colby was highly recommended to me from a friend who was a previous buyer. Since the first contact I made with Colby, he was very kind and professional. He was also patient and flexible to work with me acco a previous buyer. Since the first contact I made with Colby, he was very kind and professional. He was also patient and flexible to work with me according to my own pace. When I met Colby, I already knew the vehicle I wanted and the specific details and packages, bu the dealership did not have the vehicle at that time with the specifications. However, 2 day later Colby called me with the awesome news, he found the perfect vehicle for me! I am very thankful he was able to secure my dream car. I recommend Colby to anyone who’s looking to buy “the dream car” as he would do his best to work with you at your own pace and ensure your satisfaction. Rosanna P. More
by Rosanna P
August 01, 2024
Colby helped get me into a new car and made it the most pleasurable car buying experience. He’s truly a great guy and cares a lot about his customers and what they need and goes above and beyond to deliver pleasurable car buying experience. He’s truly a great guy and cares a lot about his customers and what they need and goes above and beyond to deliver. I will definitely be buying from him again in the future! More
by Kacper B
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