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Cody Schaugaard
Cody Schaugaard at Lithia Ford Idaho Falls

Cody Schaugaard

Service Advisor

Lithia Ford Idaho Falls

980 W Broadway St
Idaho Falls, ID 83402

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Cody Schaugaard

December 29, 2025

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Employee Rating

Never seems like they have enough techs to do the work scheduled. ALWAYS behind on the scheduled appointments More

by Jdlainhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Williams, Andrew Archibald, Sam Lopez, Gene Fenton, Steve Yarno, Jason Eggertsen, Bodey Hatch

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Dec 30, 2025

Lithia Ford Idaho Falls responded

Thank you for taking the time to leave a review. I apologize for the inconvenience you've experienced, as this is not the timely service we aim for. If there's anything we can do for you in the future, please let us know. Until next time, safe travels! - The Lithia Ford Idaho Falls Team

Dec 30, 2025

Lithia Ford Idaho Falls responded

Thank you for taking the time to leave a review. I apologize for the inconvenience you've experienced, as this is not the timely service we aim for. If there's anything we can do for you in the future, please let us know. Until next time, safe travels! - The Lithia Ford Idaho Falls Team

November 24, 2025

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Employee Rating

Awesome service, very confident and polite. They took care of the problem with Ford Service backing which I really appreciated. The staff was accommodating made me feel like I was important and More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Williams, Sam Lopez

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Nov 24, 2025

Lithia Ford Idaho Falls responded

Hi Vince, thank you for the kind words! We’re glad to hear you felt confident and valued throughout your experience at Lithia Ford Idaho Falls. We appreciate your trust and support, and we hope to see you again down the road!

November 02, 2025

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Employee Rating

Lithia Ford has great customer service and will take care of you questions concerns and needs in a professional manner. More

by jenkins.whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Williams, Andrew Archibald, Sam Lopez, Gene Fenton, Steve Yarno, Jason Eggertsen, Bodey Hatch

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Nov 04, 2025

Lithia Ford Idaho Falls responded

Thank you for choosing Lithia Ford Idaho Falls and sharing your support. See you next time!

October 27, 2025

Dealership Rating
Employee Rating

Sam in Service is awesome! He always is responsive to our needs and questions and fits our service needs in a timely manner! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lopez

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Oct 27, 2025

Lithia Ford Idaho Falls responded

Linda, we will be sure to thank Sam for taking such great care of you at Lithia Ford Idaho Falls! We are grateful to have you as a customer. Safe travels!

September 23, 2025

Dealership Rating
Employee Rating

Did everything they said they would do in a timely manner and all employees were great More

by oman.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Williams, Andrew Archibald, Sam Lopez, Gene Fenton, Steve Yarno, Jason Eggertsen, Bodey Hatch

Report | Print
Sep 23, 2025

Lithia Ford Idaho Falls responded

We love to hear it! Thanks for sharing your support and come again soon to Lithia Ford Idaho Falls for another timely, 5-star experience!

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