Cody Ryker

Very professional service. Good communication from the service advisor. Customer service is very good as well. Good communication from the service advisor. Customer service is very good as well. More

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I had an appointment to get my transmission flushed, showed up on time and it only took a hour and a half so it was done in a timely manner and my truck is shifting good now. showed up on time and it only took a hour and a half so it was done in a timely manner and my truck is shifting good now. More

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Terrible customer service. Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gon Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gone. You go from important to not in a matter of a couple signatures. I will never buy anything from there Chevy or dodge dealerships. If they spent as much time on customer service as they did on the lame commercials they may just make get some where. They are LIARS. More

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Excellent service From sales to finance Car was very well detailed Staff very courteous We also received follow up call next day well detailed Staff very courteous We also received follow up call next day More

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Bought car there a year ago since I've had it I had to take it in to have new coil pack installed , I had to replace AC hose also had to have PCV valve replaced and replaced bad tire pressure sensor to to take it in to have new coil pack installed , I had to replace AC hose also had to have PCV valve replaced and replaced bad tire pressure sensor to top it off I had to replace battery all of this cost me over 1500.00$ out of pocket I purchased extended warranty but it did not cover any of this Jim Glover had fax on this car they new these issues were going to pop up if they were HONEST dealership thier service dept. would have detected these issues but instead they pushed this vehicle out as fast as they could knowing I was cash buyer SHAME on Jim Glover BUYER BEWARE go somewhere else. More

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The service dealer I talked to Cody who was very rude. I had talked to him about a transmission issue and basically got no help. He informed me that they only have 1 transmission guy, working for Jim Glov I had talked to him about a transmission issue and basically got no help. He informed me that they only have 1 transmission guy, working for Jim Glover Chevrolet and are months behind on transmissions. He told me to bring my vehicle to them and leave it and it could take up to 4 months to repair or find the solution. I wonder how many people could just leave a vehicle for 4 months at a dealership. I have had issue with the service since I bought the vehicle. I would fill out the service rating forms, honestly. I have 88,000 miles on my truck, so I have had several oil changes there. I can only recall maybe 2 times that I have had no issue. You would wonder why I keep going back and even 2 service people have asked that to me. I like the truck and since I bought it there, I thought they would give the best treatment but I was wrong. They probably like all other dealerships, once you buy the vehicle, you are no longer that important. I know this will probably not get addressed by Jim Glover but it did help me with my frustration with the issues. I have concluded by business with them as of today. I am Native American and I hope racism is not involved. I never felt good with the service department, they always thought they were smarter than you. More

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Cody and his team were efficient on a busy Saturday morning. I was in & out in less than an hour. I am spoiled to the complimentary car wash but, maybe it was too cold or not functioning. Thanks for ma morning. I was in & out in less than an hour. I am spoiled to the complimentary car wash but, maybe it was too cold or not functioning. Thanks for making it easy to get my Traverse serviced! More

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Quick and fast service! Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family More

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There people are great and there Service is the best. I would recommend them to everyone. I would recommend them to everyone. More

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I checked in at 7:57AM on a Saturday. After waiting an hour and a half while seeing people who checked in quite awhile after i did, I decided to check the lot. This has My truck was sitt After waiting an hour and a half while seeing people who checked in quite awhile after i did, I decided to check the lot. This has My truck was sitting in the lot finished. It wasn’t until I went to the clerk, she checked, turning in my paperwork had been overlooked by the service tech. It was not a great way to start my Saturday. Make sure you look for your vehicle to be moved out of service and into the lot, if it has go to the service checkout and ask to checkout. This will ensure you’re not waiting any longer than necessary. More

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