Check out Cody O'Donnell's reviews on DealerRater

November 07, 2024

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Employee Rating

Excellent work on my Defender. Key fob issue was resolved quickly and sunroof issue was also handled quickly. I appreciate the great service provided and am glad I bought from Boer Key fob issue was resolved quickly and sunroof issue was also handled quickly. I appreciate the great service provided and am glad I bought from Boerne Land Rover. More

by htxdad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Main, Zack Deboe, Mark Carrasco , Joseph.

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Nov 07, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 07, 2024

Dealership Rating

Employee Rating

Excellent work on my Defender. Key fob issue was resolved quickly and sunroof issue was also handled quickly. I appreciate the great service provided and am glad I bought from Boer Key fob issue was resolved quickly and sunroof issue was also handled quickly. I appreciate the great service provided and am glad I bought from Boerne Land Rover. More

by htxdad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathaniel Main, Zack Deboe, Mark Carrasco , Joseph.

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Nov 07, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 07, 2024

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Employee Rating

Thanks for all your help. It was a wonderful and efficient sale experience. Will be coming back. It was a wonderful and efficient sale experience. Will be coming back. More

by OGARZA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Nov 08, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

October 19, 2024

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Employee Rating

Mark is and everyone at JLR Boerne is absolutely amazing! Highly recommend you choose them. Highly recommend you choose them. More

by RENEJG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Oct 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 29, 2024

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Employee Rating

Great customer service! Team was very attentive and fixed everything we needed done. Highly recommend Team was very attentive and fixed everything we needed done. Highly recommend More

by txtf131

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Sep 30, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 23, 2024

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Employee Rating

Very pleasant staff. Easy to work with. Efficient. Informative. Great customer service. Great location too. Easy to work with. Efficient. Informative. Great customer service. Great location too. More

by CATAYLOR586

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Banda, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Mark Carrasco, Carlos Garza

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Sep 24, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 01, 2024

Dealership Rating

Employee Rating

Sterling was very friendly and easy to work with! Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me fee Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me feel like a high priority More

by KELLY.MORALES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sterling Smoak, Zack Deboe, Carlos Garza

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Sep 04, 2024 -

Land Rover Boerne responded

KELLY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2024

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Employee Rating

Excellent communication and service was completed in the time it was expected. Definitely will continue to work with this team. time it was expected. Definitely will continue to work with this team. More

by RYANW18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Carrasco

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Aug 21, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 16, 2024

Dealership Rating

Employee Rating

Service Manager did not have good customer service and not very attentive in service department. . not very attentive in service department. . More

by JLCMENDOZA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Donald Gies III, Hector Diaz, Nathaniel Main

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Aug 17, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.