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371 Reviews of Cody Johnson
April 21, 2018
Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More
by CHINCHONG76
Verified CustomerOther Employees Tagged: Nick Covino
April 20, 2018
Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More
by rstaplint1714
April 19, 2018
Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More
by andrew71
Other Employees Tagged: Nick Covino
April 18, 2018
Good service Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and looked clean after the service. Thanks! Ruchi More
by agruchi
April 18, 2018
The BEST service department! I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service. I'm kept up-to-date on the status of the service being performed. Cody is a joy to work with and I have complete confidence knowing that my car will be well serviced. More
by JANERIOF
April 18, 2018
Prepaid Maintenance Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jacks Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jackson Acura and Cody to friends and family. More
by SMT2485
April 17, 2018
Excellent service Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Ove Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Overall great experience. More
by SALMAN
April 17, 2018
Saturday Servicng Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank yo Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank you very much More
by NAN.JUDGE
April 17, 2018
Great experience They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first cl They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first class. More
by cncarson01
April 03, 2018
Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then proceeded to try to up sell me on every conceivable service offered by Jackson Acura. I only came in for an oil change. Very poor service experience. Marc More
by marcdjohnson_2000
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