Cody Brown

This was my fiancé’s first time buying a vehicle from a dealership. He was very nervous about the whole situation. I decided to go with him because I’ve bought several cars from dealerships, but truth be t dealership. He was very nervous about the whole situation. I decided to go with him because I’ve bought several cars from dealerships, but truth be told, he didn’t need me at all. Cody did such an amazing job at walking us through every single thing he was doing. He kept us up to date on everything. He explained things he didn’t even have to but he did. We are very thankful for our experience with Cody!! Next time I buy a vehicle I’ll be going to Cody!!! More

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I went in with just a few “musts” but no real idea of what I wanted. Cody brought me options in my price range. I left with a vehicle I love. The whole experience was very pleasant, and I would recommend what I wanted. Cody brought me options in my price range. I left with a vehicle I love. The whole experience was very pleasant, and I would recommend Cody at Ford to anyone looking for a car. More

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They had what I was looking for and there was no back and forth about the price. A pleasurable experience. forth about the price. A pleasurable experience. More

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I would highly recommend Ford Of Franklin and Cody Brown. ! Cody was incredibly helpful and did everything he possibly could to make this deal as easy as possible. ! Cody was incredibly helpful and did everything he possibly could to make this deal as easy as possible. More

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Courteous and responsive service. The rear window wiper didn’t work correctly but I have been assured they will take care of it when I bring it to them. The rear window wiper didn’t work correctly but I have been assured they will take care of it when I bring it to them. More

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Typical dealership that isn't concerned about the customer and only what is good for them. Tried to tach on random fees during the sale and finance process in the hopes you aren't paying attention. H customer and only what is good for them. Tried to tach on random fees during the sale and finance process in the hopes you aren't paying attention. Had to fight for things that were agreed upon in the deal that i was told they would take care of and then tried to make it my responsibility. Little to no followup when asking questions or seeking resolution. Still waiting on a response about something that came up post sale regarding the 45 day warranty. More

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Cody and Jason were amazing to deal with. The service at the dealership was great. Buy from them!! The service at the dealership was great. Buy from them!! More

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Cody was personable and helpful and he was honest. He was easy to work with, and he was friendly. I got the deal I was hoping for and my car is beautiful! My overall experience was excellent because o He was easy to work with, and he was friendly. I got the deal I was hoping for and my car is beautiful! My overall experience was excellent because of Cody and because of the Ford dealership in Franklin! More

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I felt comfortable working with Jason. He answered all of my questions and didn’t pressure me into a purchase! Will be back for sure!!! He answered all of my questions and didn’t pressure me into a purchase! Will be back for sure!!! More

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Professional, courteous and focused on the customer and their needs . Knowledge of their products and very helpful in showing how their product works . their needs . Knowledge of their products and very helpful in showing how their product works . More

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