Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Coalby Graham

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Coalby Graham

December 31, 2024

Dealership Rating
Employee Rating

Always friendly thorough consistent very honest considerate takes plenty of time with customers always takes good care of consumer after the sale More

by yaya.5373
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat , Bryan stanley

Jan 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found us friendly, thorough, and honest. I strive to provide exceptional care to our customers both during and after the sale. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

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Employee Rating

Ricky Delgado was a great sales person! I didn't feel pressure to buy something I didn't want. And together we were able to stay close to my original budget. There was also great inventory More

by jmackchapman74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Delgado

Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you had a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know you felt no pressure and were able to find the right vehicle within your budget. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 08, 2024

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Employee Rating

Great experience, very attentive, fast and easy, Understood what I needed and provided the best fit. Very happy with my purchase. More

by Rene Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Plummlee

Nov 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to understand your needs and provide you with the best fit. I appreciate your business and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

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Great customer service from pre-owned sales and vehicle selection excellent! All around sales department in pre-owned *Not New worth the experience* More

by joshuaholub463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our pre-owned sales team and enjoyed the selection of vehicles at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 23, 2024

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Employee Rating

Everyone is helpful, respectful, and they like to have fun! We had a wonderful experience! More

by jenniferfaglie79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being helpful and respectful while making sure our customers enjoy their time with us. I appreciate your feedback and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2024

Dealership Rating
Employee Rating

Give Mario a raise! !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will More

by jbalderas2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario

Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that Mario provided you with great service and addressed the minor issue with your truck promptly. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 21, 2024

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Employee Rating

Our experience with Cathy and everyone at the dealership was amazing. Friendly, professional service. Would definitely consider purchasing again from them. More

by rafter4branch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with Cathy and the team at James Wood Chevrolet Buick GMC Decatur was amazing. We pride ourselves on providing friendly and professional service, and it’s great to know that it made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 09, 2024

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Employee Rating

All our needs were taken care by Todd a great sale mean. Great place to buy a cart or truck More

by jgarrettjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Todd provided excellent service during your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 20, 2024

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Employee Rating

Randy Williams and the James Wood are the best very professional. Randy Williams is the best. Everyone is always will to take care of every need. More

by leslangley66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Randy Williams

Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly grateful for this awesome review! I am thrilled that Randy was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2024

Dealership Rating
Employee Rating

I’m just going to say excellent service and good work. The people who do the work are extremely important and must understand the value of their work to me the customer. I do appreciate the effort of the More

by carolnbudcrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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