Cliff Webb
Cliff Webb at Jim Coleman Honda
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Cliff Webb

Service Advisor

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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4.9
155 Reviews
4.9

155 Reviews

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155 Reviews of Cliff Webb

June 24, 2024

Dealership Rating
Employee Rating

Amazing customer service. Everyone is friendly and willing to assist. Today I had the pleasure of meeting Mr. Tim Kral, Service Manager who was eager to assist me with an issu More

by rfeudale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Tim Kral

Jun 27, 2024

Jim Coleman Honda responded

Hi rfeudale, Thank you for the 5 star review about your experience in our service department. Thanks as well for the nice words about Tim. We appreciate the fact that you are a long standing customer of ours and of course, please let us know if we can assist you in the future.

February 08, 2024

Dealership Rating
Employee Rating

I like thank Jay, Cliff, and TK for their exceptional customer service. For 12 years I have enjoyed my Honda and over the course of years I have lost a key or two. The team all collaborated to met my n More

by Stacy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kral , Jay get 5-Stars

Feb 09, 2024

Jim Coleman Honda responded

Hi Stacy. Thank you very much for the 5 star review. We appreciate your continued business over the last 12 years. We also appreciate the kind words about Jay, Cliff and TK. Of course, please let us know if we can assist you further. Thanks again!

January 09, 2024

Dealership Rating
Employee Rating

The service department, especially Cliff, Tim, and Purvis always impresses us. The wait time was over before I knew it! Great team! Very much appreciated by this family. We’ve purchased six Hondas from Colem More

by Cogs83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke

Jan 25, 2024

Jim Coleman Honda responded

Hi Cogs. Thanks so much for the continued business and for the nice words about Cliff, Tim and Purvis, Please let us know if we can assist you in the future.

December 16, 2023

Dealership Rating
Employee Rating

This dealership is very professional, courteous and patient with its customers. We have always been comfortable with all of the staff at this location. More

by Kleewhite1b
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 25, 2024

Jim Coleman Honda responded

Hi Kleenwhite. Thank you for the 5 star review. We certainly appreciate the feedback and of course, please let us know if we can assist you in the future.

December 13, 2023

Dealership Rating
Employee Rating

They take of my car it is their own. I get high quality service at fair prices. I recommend Jim Coleman Honda's service center to any Honda owner. More

by Kaigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke

Jan 26, 2024

Jim Coleman Honda responded

Hi Kaigh. Thanks very much for the 5 star review about our service department. We appreciate the recommendation. Please let us know if we can assist you in the future.

December 05, 2023

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Employee Rating

They are always courteous and helpful. I am disabled and they go out of their way to help me. Cliff Webb is fantastic. The service manager, Ken Crown actually returns calls promptly. Honda More

by margielt846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Jim Coleman Honda responded

HI Margie. Thanks so much for the 5 star review about your experience in our service department. Yes, Cliff is fantastic witness his customer loyalty. Please let us know if we can assist you in the future.

November 23, 2023

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Employee Rating

Excellent service! A customer of Jim Coleman’s for 20 years. Bought 3 Honda vehicles and not a single complaint. More

by Honda-guy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 16, 2023

Dealership Rating
Employee Rating

Had an appointment for service, was taken on time and services done quickly and on time. Cliff, my service representative is terrific and has great customer service skills. Wouldn't get my car serviced More

by rswann
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2023

Dealership Rating
Employee Rating

Fast and reliable easy to make appointments, spoke with Purvis and right away he set up appointment for me .Great service advisor. More

by maratei99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Murray, Purvis Burke

September 20, 2023

Dealership Rating
Employee Rating

Service department is good. Use the night drop-off or get in line before they open. More

by biggsjeff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Purvis Burke

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