Clem Webster
Clem Webster at Serra Chevrolet
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Clem Webster

Sales Manager

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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40 Reviews
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40 Reviews

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40 Reviews of Clem Webster

January 15, 2023

Dealership Rating
Employee Rating

Quick an easy made shopping great staff was friendly an very helpful with my ourchase More

by mhblackwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cedric Robinson, Kevin Hernandez, Doug Eiserloh, Christian Terrell, Malik Khayyam , Ronald Praytor, Ramssett Rivera, Richard Weigand

Jan 18, 2023

Serra Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Serra Chevrolet Birmingham Team

December 22, 2022

Dealership Rating
Employee Rating

Enjoyed meeting Clem and Kevin. We needed more tutorial time but overall the experience was very good. Some things do not appear to be functioning and I’ll get with Kevin, or the More

by bhixson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hernandez

Dec 23, 2022

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

November 05, 2022

Dealership Rating
Employee Rating

My salesman was very professional and took care of me and had a answer for every question I had and helped me every step of the way More

by coericky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Eiserloh , Rob Manohar

Nov 08, 2022

Serra Chevrolet responded

Thanks for your outstanding review! Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2022

Dealership Rating
Employee Rating

Mr Ron Praytor was soo very kind and helpful. He is very knowledgeable when it comes to car sales.. I would recommend him to anyone. More

by RACHELLAYNE75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cedric Robinson, Christian Terrell , Ronald Praytor, Kris Rumph

Sep 22, 2022

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

August 23, 2022

Dealership Rating
Employee Rating

Great dealership and Noah and Christian are absolutely the best salesmen I’ve ever dealt with buying a vehicle. More

by Supervac1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah, and Christian

Aug 25, 2022

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

June 28, 2022

Dealership Rating
Employee Rating

My salesman was great! !! The service and events that came afterwards was terrible… Just plain offer… I purchased the truck on April 2, 2022. The engine went out in the vehi More

by Shadow
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cedric Robinson

Jun 30, 2022

Serra Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 31, 2022

Dealership Rating
Employee Rating

The staff at Serra Chevrolet was very helpful. They made sure my wife and I was taken care of from start to finish. More

by lightfoot_r
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tessa McCown , Robert Purdy

Jun 02, 2022

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 10, 2022

Dealership Rating
Employee Rating

I truly appreciate how the worked with me to put me in a really nice vehicle More

by leshill1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cedric Robinson, Dave Clements, Digital Airstrike, Kevin Hernandez , Ramon Flores-Palacios, Brandon Garren, Rob Manohar, Jacob Mifsud, Robert Purdy

May 10, 2022

leshill1975 responded

Thanks for helping me find a car

April 15, 2022

Dealership Rating
Employee Rating

I will never in life purchase another car from this dealership. They are scammers and do not have the customers best interest at heart. They car they sold me was over priced and does not operate prope More

by johnsonvr
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Purdy

Apr 26, 2022

Serra Chevrolet responded

johnsonvr, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Serra Chevrolet Birmingham does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

Apr 26, 2022

johnsonvr responded

How should I contact you al? I will like to discuss further

March 31, 2022

Dealership Rating
Employee Rating

Every employee at Serra Chevrolet was as kind and excited about my new car as possible! A truly wonderful car-buying experience! Kiaira (my salesperson) kept me informed every step of the way, and Clem (th More

by BobD from KY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Manohar, Kiaira Stoves, Gary (driver that picked me up from the airport), and the Velvet Teddybear!

Apr 01, 2022

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

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