Clayton Jones

I entered the dealership looking for a used vehicle for my son. Mr. Clayton Jones was very exhausting. He talked incessantly. And then tried to coach me into getting a lease on a basic Honda Civic. He took my son. Mr. Clayton Jones was very exhausting. He talked incessantly. And then tried to coach me into getting a lease on a basic Honda Civic. He took $16,000 of my money for a one-pay lease for three years on a basic Honda Civic. He let me leave the dealership with zero paperwork about the lease. When I got home after this five hour ordeal with Mr. Clayton Jones I realized just how pushed into this situation I was and that I had no leasing paperwork with me. And also there was the fact that he never once mentioned to me that I would have to have a $1000 deductible full coverage on this lease until right before signing. So the next day, I was there at 1 o’clock ready for the dealership to open. Mr. Clayton Jones immediately told me that I could not return the vehicle and I told him that I didn’t have any paperwork so I had no clue what kind of lease deal this was because all I initialed was the $16,233 for the three years. He let me sit down and I said I just need to know what I paid for. He printed out a piece of paper that I did not see the night before and it listed that vehicle for $30,000. I remember the sticker price even though I didn’t see the sticker in the car when I got in, I remember the sticker price being around 26,000 this wasn’t for tax. I would highly recommend that this is taken seriously because I intend to file a report with the Attorney General‘s office for the state of Mississippi. More

by CHRISTIEFAWZY Verified Customer Verified Customer

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Yall are great to work with explained everything so we can understand everything that was going on with the truck and very fast paperwork very respectful we enjoyed the experience, thank y’all so much can understand everything that was going on with the truck and very fast paperwork very respectful we enjoyed the experience, thank y’all so much More

by TEEHA04 Verified Customer Verified Customer

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Everyone was polite and explained everthing. It was an easy process and I am enjoying my Ridgeline. It was an easy process and I am enjoying my Ridgeline. More

by jaymellott1 Verified Customer Verified Customer

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Everyone was great and super helpful. Clayton and all the guys made sure I was taken care and got me out the door in my new car. Clayton and all the guys made sure I was taken care and got me out the door in my new car. More

by STEFANIE Verified Customer Verified Customer

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We had a great experience! Eshawna was knowledgeable about every question asked! She answered everything with grace and patience. Eshawna was knowledgeable about every question asked! She answered everything with grace and patience. More

by suzannereed7 Verified Customer Verified Customer

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Loved Clay knowledge about everything. It didn't take long to get in and out I'm satisfied with the whole deal. It didn't take long to get in and out I'm satisfied with the whole deal. More

by EVELYN.TURNAGE Verified Customer Verified Customer

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Very pleased with my Honda Accord. Clayton was very knowledgeable and professional! Will be sending friends and family to the dealership. Clayton was very knowledgeable and professional! Will be sending friends and family to the dealership. More

by KIMBERLY.EDDINS Verified Customer Verified Customer

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Very nice great customer service overall great people very well explained gave options we were so happy very well explained gave options we were so happy More

by KAUSHIKLALPATEL Verified Customer Verified Customer

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Everyone at Southaven Honda made the purchase of my new car fantastic and easy. The employees were extremely customer service oriented and helpful. I would recommend Southaven Honda to anyone wanting an ex car fantastic and easy. The employees were extremely customer service oriented and helpful. I would recommend Southaven Honda to anyone wanting an exceptional car buying experience More

by jcollignon4 Verified Customer Verified Customer

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Great salesman ( Mr. Clayton Jones) . He really cares about us. He is really great.!! Will be back for my daughter when time for her to get a car. Clayton Jones) . He really cares about us. He is really great.!! Will be back for my daughter when time for her to get a car. More

by MJOYPALMER Verified Customer Verified Customer

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