Clayton Einck

I love Norm Reeves Honda HB. I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much distress and difficulty as I haven't felt safe driving it at times. It has taken a toll on my trust in Honda... and caused distress in my life. NR HB has helped me, although, not without difficulty. It's still to be seen if my car is fixed now. I refused to pay for another diagnostic when the car has been stalling on me at intersections since before the warranty ran out. Time and again I have brought it in and they said this time this will fix it. And I go to drive it and sure enough it's not fixed. I have had my battery changed twice in less than five years I have needed three different multi-purpose cameras. And thankfully since I pushed back, Norm Reeves reached out to Honda corporate and got me a free multi-purpose camera installation to replace the one that has been defective since 2022.. I am grateful. Although, I wish I hadn't had to be so firm and push back so much. I wanted Honda to stand by their product. In any case, I will still come to Norm Reeves. I don't know if I will keep my van or not. But I really do like Norm Reeves. They have been good, professional and patient. More

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Excellent service. Tony Lagos is very efficient. Service is always done to my expectations. Great! Tony Lagos is very efficient. Service is always done to my expectations. Great! More

by Morganosh77 Verified Customer Verified Customer

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Clayton got me in and set up quickly. Explained my service options thoroughly. He was friendly and professional. Explained my service options thoroughly. He was friendly and professional. More

by Eamonnconwell Verified Customer Verified Customer

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Service was efficient and completed in a timely. Service advisor Clayton was knowledgeable and pleasant to work with Service advisor Clayton was knowledgeable and pleasant to work with More

by Cathy Verified Customer Verified Customer

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Norm Reeves Honda leased me my 2024 Honda HRV. There was a recall that they promptly fix3d and then I noticed something with my tail light that wasn't anything I or anyone else had caused. I took There was a recall that they promptly fix3d and then I noticed something with my tail light that wasn't anything I or anyone else had caused. I took it in, and they replaced the tail light at no charge. Clayton is kind and efficient and his job. More

by d.cat Verified Customer Verified Customer

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This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673 Verified Customer Verified Customer

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Had some warranty work done. Clayton was great in helping me. He is courteous, friendly and professional. Thanks Clayton was great in helping me. He is courteous, friendly and professional. Thanks More

by Dave Verified Customer Verified Customer

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Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com Verified Customer Verified Customer

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Norm Reeves Huntington Beach has always taken such great care of me and my Hinda HRV. There was a recall on my vehicle, and they promptly made an appt to fix the part. Clayton helped with this in an extreme care of me and my Hinda HRV. There was a recall on my vehicle, and they promptly made an appt to fix the part. Clayton helped with this in an extremely efficient manner. Grady Carter did my deal with expertise and genuine care. I would recommend Norm Reeves Huntington Beach all day ! More

by d.cat Verified Customer Verified Customer

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Clayton was very personable and helpful. We're going through a terrible time with my daughter's cancer and he made the work on my car one less thing to worry about. Such a kind and caring yo We're going through a terrible time with my daughter's cancer and he made the work on my car one less thing to worry about. Such a kind and caring young man! More

by Lovehomeruns Verified Customer Verified Customer

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