Clay Thorne

Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks to do this. 2. Something went wrong with the electrical system had to tow it in I waited in the lobby for 45 minutes being ignored before anything was said or done. Now three days later when I called to check vehicle status the response was they are working on it. When I asked to speak to the Service Manager I was told they were unavailable. What happened to you people? More

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Family owned! Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer v Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer very happy! Thank You Mercedes Benz of Plano! More

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The dealership is clean everyone is respectful and helpful. always treated with kindness. They also make sure that their customers are satisfied helpful. always treated with kindness. They also make sure that their customers are satisfied More

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Very pleasant experience. Everything was done on time. Would Definitely recommend Mercedes Benz of Plano Everything was done on time. Would Definitely recommend Mercedes Benz of Plano More

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Manny is the best service rep ever. Kept me up to date on everything and got me extra value Kept me up to date on everything and got me extra value More

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The customer service was outstanding! The staff was very friendly and helpful with assisting me in purchasing my dream car. Thank you Mercedes Benz of Plano for a job well done! The staff was very friendly and helpful with assisting me in purchasing my dream car. Thank you Mercedes Benz of Plano for a job well done! More

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I was in and out in a timely manner. The staff was friendly and helpful The staff was friendly and helpful More

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Jays great guy always take My needs. . I do need order my new G Wagon . I do need order my new G Wagon More

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Always professional and above board, I am a big fan of MB Plano. I highly recommend MB Plano to anyone that values high touch customer service. Plano. I highly recommend MB Plano to anyone that values high touch customer service. More

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Mercedes Benz of Plano is awesome. We have purchased 3 cars there and have had excellent experience with their sales service and finance people. I highly recommend them to anyone considering the purchase cars there and have had excellent experience with their sales service and finance people. I highly recommend them to anyone considering the purchase of a luxury vehivle More

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