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34 Reviews of Clay Thorne
November 09, 2022
Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks to do this. 2. Something went wrong with the electrical system had to tow it in I waited in the lobby for 45 minutes being ignored before anything was said or done. Now three days later when I called to check vehicle status the response was they are working on it. When I asked to speak to the Service Manager I was told they were unavailable. What happened to you people? More
by dlballinger
Other Employees Tagged: Stephen Gleason, Chris Peters, Brandon Reininger, Lance Carter , Ricky Williams
September 30, 2022
Family owned! Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer v Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer very happy! Thank You Mercedes Benz of Plano! More
by FordF150
Other Employees Tagged: Brandon Reininger
September 04, 2022
The dealership is clean everyone is respectful and helpful. always treated with kindness. They also make sure that their customers are satisfied helpful. always treated with kindness. They also make sure that their customers are satisfied More
by Alora
Other Employees Tagged: Lance Carter , Alexandro Alvarez
May 25, 2022
Manny is the best service rep ever. Kept me up to date on everything and got me extra value Kept me up to date on everything and got me extra value More
by drewcampbell420
Other Employees Tagged: Taylor Wilson , Ricky Williams, Manny
April 16, 2022
The customer service was outstanding! The staff was very friendly and helpful with assisting me in purchasing my dream car. Thank you Mercedes Benz of Plano for a job well done! The staff was very friendly and helpful with assisting me in purchasing my dream car. Thank you Mercedes Benz of Plano for a job well done! More
by The Boss
Other Employees Tagged: Damita Kynard, Jorge Garzon
March 30, 2021
Always professional and above board, I am a big fan of MB Plano. I highly recommend MB Plano to anyone that values high touch customer service. Plano. I highly recommend MB Plano to anyone that values high touch customer service. More
by J Tomlin
Other Employees Tagged: Stephen Gleason, Chris Peters, Brandon Reininger
January 18, 2021
Mercedes Benz of Plano is awesome. We have purchased 3 cars there and have had excellent experience with their sales service and finance people. I highly recommend them to anyone considering the purchase cars there and have had excellent experience with their sales service and finance people. I highly recommend them to anyone considering the purchase of a luxury vehivle More
by Dougferber
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