Clay Thorne
Clay Thorne at Mercedes-Benz of Plano
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Clay Thorne

Pre-Owned Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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34 Reviews

Mercedes-Benz Master Certified

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34 Reviews

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34 Reviews of Clay Thorne

November 09, 2022

Dealership Rating
Employee Rating

Somethings changed at Mercedes-Benz of Plano service, as of this year I have had 2 unpleasant encounters with them. 1. Tried to schedule an appointment for a cabin air filter change they wanted 4 weeks t More

by dlballinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2022

Mercedes-Benz of Plano responded

dlballinger, we apologize that your experiences with us in service have been less than pleasant. We are passing your feedback along to our leadership for review. If you need additionally follow up, you may contact our management directly at social@MBPlano.com. We look forward to opportunities to better serve you moving forward. Best wishes.

September 30, 2022

Dealership Rating
Employee Rating

Family owned! Bought a pre-owned Mercedes Benz. Everyone went above and beyond to make me feel like family! Made my sales experience exceptional! Made a customer v More

by FordF150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Reininger

Sep 30, 2022

Mercedes-Benz of Plano responded

Thank you for shopping with us and congrats on your new car. We appreciate your endorsement and tag of Brandon and Clay. Let us know when we may have the pleasure to serve you additionally. Best wishes!

September 04, 2022

Dealership Rating
Employee Rating

The dealership is clean everyone is respectful and helpful. always treated with kindness. They also make sure that their customers are satisfied More

by Alora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Carter , Alexandro Alvarez

Sep 05, 2022

Mercedes-Benz of Plano responded

Alora, thank you for sharing 5-star praise! We're happy to hear our team is respectful, helpful and kind! We appreciate your endorsement. See you next time. Thanks again!

August 13, 2022

Dealership Rating
Employee Rating

Very pleasant experience. Everything was done on time. Would Definitely recommend Mercedes Benz of Plano More

by rusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2022

Mercedes-Benz of Plano responded

rusty, thank you for your 5-stars. We're glad to hear everything was done on time and we earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

May 25, 2022

Dealership Rating
Employee Rating

Manny is the best service rep ever. Kept me up to date on everything and got me extra value More

by drewcampbell420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Taylor Wilson , Ricky Williams, Manny

May 25, 2022

Mercedes-Benz of Plano responded

drewcampbell420, thank you for noting a 5-star experience! We're glad to hear Manny kept you up to date and got you extra value! We greatly appreciate your endorsement. See you next time. Thanks again!

April 16, 2022

Dealership Rating
Employee Rating

The customer service was outstanding! The staff was very friendly and helpful with assisting me in purchasing my dream car. Thank you Mercedes Benz of Plano for a job well done! More

by The Boss
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damita Kynard, Jorge Garzon

Apr 16, 2022

Mercedes-Benz of Plano responded

The Boss, thanks for the 5-star rating! We're glad to hear our team provided outstanding customer service and was friendly! We look forward to serving you additionally in the future! Take care!

March 30, 2022

Dealership Rating
Employee Rating

I was in and out in a timely manner. The staff was friendly and helpful More

by cdarthard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2022

Mercedes-Benz of Plano responded

cdarthard, thank you for the 5-star review! We're glad to hear our staff was friendly and helpful! We appreciate you and look forward to serving you again in the future! Best wishes!

March 28, 2022

Dealership Rating
Employee Rating

Jays great guy always take My needs. . I do need order my new G Wagon More

by Nicoanwary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 28, 2022

Mercedes-Benz of Plano responded

Nicoanwary, thank you for sharing 5-stars! We're glad to hear Jay always takes care of you! We appreciate your endorsement. Let us know when you're ready to order your G Wagon! Best wishes!

March 30, 2021

Dealership Rating
Employee Rating

Always professional and above board, I am a big fan of MB Plano. I highly recommend MB Plano to anyone that values high touch customer service. More

by J Tomlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2021

Mercedes-Benz of Plano responded

J Tomlin, we appreciate your 5-stars and mention professional and above board experiences. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 18, 2021

Dealership Rating
Employee Rating

Mercedes Benz of Plano is awesome. We have purchased 3 cars there and have had excellent experience with their sales service and finance people. I highly recommend them to anyone considering the purchase More

by Dougferber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2021

Mercedes-Benz of Plano responded

Doughferber, thank you for taking time to leave us 5-stars regarding your experience with clay! Congrats on your new car! We appreciate your endorsement. See you next time! Best wishes!

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