Clay Shinkle

Andrew was incredibly helpful and made buying my new truck quick and easy. I arrived to the dealer early as I misread their business hours and instead of turning me away he immediately sat down to discu truck quick and easy. I arrived to the dealer early as I misread their business hours and instead of turning me away he immediately sat down to discuss what I was looking for. Offered me a quote quickly and gave absolutely no pressure to buy when I told him I wanted to look at a few more at different dealers before making my decision. Came back a few hours later and he had the truck washed and waiting for me in the front to inspect before I made my final decision to purchase. Would highly recommended working with him to anyone and will be asking for him on my next vehicle purchase. More

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Today was very disappointing. My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed t My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed to deliver soon. Full backstory: through my employer I am offered a benefit for discounts on Ford vehicles. In speaking with the Schomp Salesman (it is at the discretion of the dealer to honor) they chose to not honor the discount due to the high demand of the Transit Trail (note "high demand"). The salesman went on to state that we could put down a refundable deposit of $500 to reserve the Transit at full MSRP and he would send us the paperwork to get it locked in. Upon receiving the deposit paperwork, it came to light that it was actually a non-refundable deposit and that it was only refundable upon not getting approved for financing. This was very off-putting as it was originally communicated/presented as fully refundable. Following was a long message thread where I asked Schomp to make the consession of waiving their policy on the deposit being non-refundable as I was willing to make the consession of paying full MSRP, forgoing the discount benefit I'm provided on Ford vehicles. Considering the discount was substantially greater than them waiving their policy on deposits being non-refundable, it seemed in my opinion to be a fair deal not to mention their confidence in being able to sell the unit with ease once it were to arrive and my family and I were to choose to back out of the deal. I even offered to put down a non-refundable deposit if they were to honor my discount. Nevertheless, their Sales Manager (who reached out to me) and GM were not interested in making any such consessions claiming they needed to hold fast to their policy, mind you a non-Ford policy. This is not a Ford policy as the deposit is not communicated to Ford as it would not trigger the release of the vehicle which the salesman stated was awaiting pickup (already built, along with other 2024 units) and being held by Ford until they unloaded more of their aging 2023 inventory. I guess the greatest disappointment comes from my own experience as someone who is in sales and believes in building customers for life, not to mention the old adage: a bird in hand is worth two in the bush. Both parties were leaving something on the table and while not of equal value, I was comfortable with that at the time. Reflecting on how this was handled, it spoke volumes to me about the character of Schomp Ford as a dealer, their ownership, leadership, culture but most importantly, their values. If they were unwilling to make such a small compromise and consession, what other policy(s) would they hold fast to when a show of goodwill could ensure they earned or kept a customer for life? This is a business/dealer I have no interest ever partnering or working with. I wish others a better experience than I had moving forward; just be leery, your business should be valued. More

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Great Experience. In and out and love my truck. I would do that again anyway. In and out and love my truck. I would do that again anyway. More

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Charbl was incredible to work with. He explained everything about the car to my wife and I and was very direct in his communication of the pricing and other options. He explained everything about the car to my wife and I and was very direct in his communication of the pricing and other options. More

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It was a nice experience. The process always takes a long time but, they made it easier. The process always takes a long time but, they made it easier. More

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The Schomp team was so helpful and incredible! Made purchasing a vehicle stress free and exciting! Great customer service and made the whole experience easy and fun! Made purchasing a vehicle stress free and exciting! Great customer service and made the whole experience easy and fun! More

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Easy, Quick, Painless. Noble made the process for easy. What else could you want. Highly Recommend. Noble made the process for easy. What else could you want. Highly Recommend. More

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Logan was excellent in keeping me updated on trucks coming into the dealership. I can’t believe he found me a platinum f450 when there isn’t any around. I can’t thank him enough. I am beyond happy. coming into the dealership. I can’t believe he found me a platinum f450 when there isn’t any around. I can’t thank him enough. I am beyond happy. More

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