Clay Hartley
Clay Hartley at Coastal Chevrolet Santa Barbara
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Clay Hartley

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.8
20 Reviews

Languages Spoken

English English

4.8

20 Reviews

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20 Reviews of Clay Hartley

March 16, 2025

Dealership Rating
Employee Rating

Here is my experience: No pressure - and I get to call the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no runnin More

by KevinR
Recommend Dealer
Yes
Mar 19, 2025

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

Dealership Rating
Employee Rating

Clay was very professional and kept me appraised of the status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

February 12, 2025

Dealership Rating
Employee Rating

Daniel Ybarra is highly professional, Helpful, and consistently goes above and beyond to assist us. More

by DCARMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 07, 2025

Dealership Rating
Employee Rating

Very helpful staff they answered all of our questions and concerns I recommend this place. More

by JJCHICANGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Pedro Haro

Feb 12, 2025

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 03, 2025

Dealership Rating
Employee Rating

Very straightforward in what was needed and price was a little less than expected. Great communication from service advisor. More

by evetsecnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Gonzalez

Feb 06, 2025

Coastal Chevrolet Santa Barbara responded

Hello, thank you so much for your positive comments about your recent experience at Coastal Chevrolet! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2025

Dealership Rating
Employee Rating

It's my understanding that the dealership went through an ownership and at first,t I was hesitant to come in but had to go in for an open recall on my Tahoe. I realize the service team is unchanged, with the More

by Jlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 13, 2025

Dealership Rating
Employee Rating

Service advisor Clay was very friendly and professional he answered all my question and addressed all my concerns. More

by eveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Coastal Chevrolet Santa Barbara responded

Hi, we are so happy to read such a great review about Coastal Chevrolet! It's experiences like yours that really keep us motivated! Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 12, 2025

Dealership Rating
Employee Rating

Service reception was excellent. The sales team don't honor the bait offers on their website. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marco Beltran, Josiah Authier

Jan 17, 2025

Coastal Chevrolet Santa Barbara responded

Hello, we are disappointed to see your low star rating. If you could provide more information regarding your experience, we would be happy to look into this for you. Please email me directly at ereyes@cam-usa.com and provide your full name and contact information. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 01, 2025

Dealership Rating
Employee Rating

They got me in and out quickly and even washed the car. We will be back! More

by KevinR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Coastal Chevrolet Santa Barbara responded

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 27, 2024

Dealership Rating
Employee Rating

The service was fine as I could tell. However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible t More

by danrmccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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