Claxton Wells
Claxton Wells at Van Bortel Ford
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Claxton Wells

Sales Consultant

Van Bortel Ford

71 Marsh Rd.
East Rochester, NY 14445

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29 Reviews
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29 Reviews

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29 Reviews of Claxton Wells

September 09, 2023

Dealership Rating
Employee Rating

Professional, friendly, and honest. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. More

by wellsclaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 17, 2023

Dealership Rating
Employee Rating

I've been buying cars and dealing with service departments for decades and the crew a Van Bortal have never once disappointed me by far the best dealership in the country! Friendly, efficient and More

by bigdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Christin Lanzalaco , Doug,Tom, Denise and many others in service

August 07, 2022

Dealership Rating
Employee Rating

I can't speak highly enough of my Claxton and my experience with Van Bortel Ford. I've purchased and leased several vehicles and have always received a fair deal. I wouldn't think of getting a For More

by nuclear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Tom Anne

June 23, 2021

Dealership Rating
Employee Rating

Great customer service! It was a pleasure doing business with them! More

by Vicky C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Van Bortel Ford responded

Thank you so much!

November 19, 2020

Dealership Rating
Employee Rating

Claxton was easy to get to know from the beginning, and when we got down to business - he was excellent. He knew the various vehicles inside and out and was not pushy, but rather helpful with every detail. More

by jkosmicki2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 05, 2020

Dealership Rating
Employee Rating

Outstanding Customer service. From initial purchase to the first oil change Van Bortle is simply the best dealership. My sales person Claxton made purchasing my new truck simple. More

by cjacobs3@rochester.rr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2020

Van Bortel Ford responded

Thank you so much, we strive to provide the best customer experience every day!

August 18, 2019

Dealership Rating
Employee Rating

Amazing Experience! My salesman Claxton was patient and knowledgeable. He found me the best deal and I didn’t feel pressured into buying a car. The process was smooth and More

by AmberD86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2019

Van Bortel Ford responded

Thank you so much, we sincerely appreciate your business and your recommendation!

August 09, 2019

Dealership Rating
Employee Rating

Best Car Dealership in Western NY! I’ve bought numerous cars during my lifetime and this was by far the best experience! I got what I wanted, when I wanted it, for the price I wanted! I More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Zemaitis , Lee Daubenspeck, Alex Zielke

Aug 14, 2019

Van Bortel Ford responded

Thank you so much Sabrina! We are delighted to know you enjoyed your experience.

August 04, 2019

Dealership Rating
Employee Rating

Stress free Found Claxton very friendly and genuinely interested in helping me find the truck I wanted. There was no pressure or hype for me in making my decision More

by Ranger larry
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Zemaitis

Aug 09, 2019

Van Bortel Ford responded

That's what we like to hear, we strive for that experience with every customer! Thank you so much for your business and your recommendations!

August 03, 2019

Dealership Rating
Employee Rating

Online Ford Purchase Second Ford from VB; first car purchased online. Thanks Claxton for making it so easy. I highly recommend Van Bortel Ford for sales and service. More

by KCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake McClelland

Aug 09, 2019

Van Bortel Ford responded

Thank you so much, we strive to make purchasing as easy as possible, even online!

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