Claudia Melgarejo

The service department went above and beyond to fit me into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting roo into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting room, I almost did not want to leave! More

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Everyone was so attentive and helped me find my perfect car, so happy to have done business there! A+++ car, so happy to have done business there! A+++ More

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Great service excellent support staff - customer service Rat tat tat toodley day day dont know what else to say Rat tat tat toodley day day dont know what else to say More

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Excellent service - very professional, dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised. He sent his contact number in case I needed it. Perfect! Thanks, Thom, and all involved in the service department. More

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I had a nice experience at the dealership service department today. I was treated with promptly and professionally attention by staff upon my arrival. I had a personal problem which was not service r department today. I was treated with promptly and professionally attention by staff upon my arrival. I had a personal problem which was not service related but ownership related. I had mentioned it with Talisa my service advisor and she had staff member Jimmy walk me through the problem I was having till it was resolved. Great job and Thanks BIG time for the help and support I received. My vehicle was serviced in a timely manner and cleaned. Nice job. More

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Great experience overall, easy to schedule, friendly, efficient and professional personnel got me in and out in no time for a 5,000 mile service efficient and professional personnel got me in and out in no time for a 5,000 mile service More

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I’ve been a customer for years and I appreciate their candor and professionalism. The associates are courteous, friendly and explain everything in detail, in regards to your vehicle condition. I only wis candor and professionalism. The associates are courteous, friendly and explain everything in detail, in regards to your vehicle condition. I only wish the Barista would return! More

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I like how efficient and always informative each service appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my ca appointment is at Lexus of Hingham. Whether I choose to wait during the service at the dealer, or arrange for another errand or activity, while my car is serviced, it’s always a pleasant experience. Whenever they can, they’ll apply a timely discount to the total cost, as well as give a heads’ up, as to future services, and related costs, so my budget can be ready :):) I would highly recommend this Herb Lexus dealership. More

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Tom McCafferty in the service dept is a great guy! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! More

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Service department is first rate. They respond quickly and provide excellent service and explanations. My car always comes back looking like brand new. Best service department I ha They respond quickly and provide excellent service and explanations. My car always comes back looking like brand new. Best service department I have ever experienced. Highly recommend. More

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